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2025-05-30 23:05:00| Fast Company

Lets get this out of the way: We constantly live in uncertain times. Periods of tranquility are actually an aberration, if not an illusion. The relationship between marketing budgets and economic volatility has always been complex. What were witnessing isn’t just the usual ebb and flow of consumer confidence or standard market corrections. Its an unprecedented convergence of tariff confusion, inflationary pressures, supply chain disruptions, and debt refinancing challenges. As I talk to CMOs and marketing leaders across industries, one word keeps surfacing: paralysis. Decision makers find themselves frozen, unsure whether to commit to long-term advertising contracts, unable to accurately forecast costs, and struggling to craft messaging that resonates in a consumer landscape where spending power is increasingly unpredictable. The historical perspective: Who thrives in downturns? When I look back at previous economic contractionsparticularly 2008 and 2020a clear pattern emerges that separates survivors from thrivers. In 2008, as financial markets collapsed, brands like Amazon, Netflix, and Hyundai didn’t retreat. They advanced. Netflix invested heavily in its streaming service during the financial crisis, laying the groundwork for its eventual dominance. Hyundai introduced its ground-breaking Assurance Program, allowing customers to return newly purchased vehicles if they lost their jobsa true masterstroke that increased Hyundai’s market share while competitors were seeing double-digit sales declines. The 2020 pandemic presented similar divergent paths. While many brands slashed marketing budgets in panic, companies like Zoom and DoorDash significantly increased their marketing investments, recognizing the unique moment to capture market share when consumers were rapidly forming new habits. The common thread? These companies didnt view marketing as a discretionary expense to be cut during uncertainty. They saw it as a strategic lever, one that should be pulled harder during hard times. 4 strategic approaches for the uncertainty-conscious marketer Here’s what the most forward-thinking marketers are doing now to navigate the choppy waters ahead: They’re embracing flexibility in all media contracts. The days of rigid, long-term commitments are giving way to more agile arrangements that allow for budget reallocation as economic conditions shift. This means negotiating pause clauses, shorter commitment windows, and performance-based terms that protect all contracted parties. Budgets are shifting toward measurable, adaptable channels. While social media and traditional media face the deepest anticipated cuts (41% and 43% respectively), digital advertising continues to gain market share despite economic concerns. Digital is projected to encompass up to 79% of total ad spend by 2030, up from its current 67%. Message content is being entirely rethought. In the face of economic anxiety, brands need messaging that acknowledges reality while providing genuine value. We’re seeing this play out in automotive advertising, where some manufacturers are emphasizing their American manufacturing credentials. Fords From America, For America campaign represents a strategic positioning that resonates in an era of tariff concerns. As Hyundai, in 2008, these advertisers are using the moment to emphasize their particular brands appeal. AI is being leveraged not just for cost cutting but for scenario planning. The most sophisticated marketing teams are using AI to model multiple economic outcomes and prepare messaging, budget allocations, and channel strategies for each scenario. The creative reset: How agencies have already adapted Its worth noting that the industry isnt starting from scratch in facing these challenges. Client behavior on creative development has undergone a dramatic transformation over the past several years. The best independent agencies have already restructured their operations in response. Gone are the days of lengthy creative development cycles and rigid campaign frameworks. Anticipating these changes years ago, independent shops have largely embraced agile methodologies that align perfectly with today’s economic realities. In many ways, the independent agency sector has already prepared for exactly this kind of destabilizing environment. Theyve built their businesses around speed and adaptability rather than scale and standardization. As such, theyre uniquely positioned to help steer brands through bumps ahead without sacrificing creative impact or market presence. Brand versus performance in uncertain times Perhaps the most critical strategic question facing marketers is how to balance brand building against performance marketing when budgets contract. Historical data consistently shows that brands maintaining or increasing their share of voice during downturns emerge in stronger positions when markets recover. Yet short-term revenue pressures make performance marketing irresistibly tempting when every dollar must be justified. The smart play here isnt choosing one over the other but reimagining how all of these factors work together. Performance marketing can be designed to build brand equity simultaneously. Brand marketing can incorporate more direct response elements. The artificial wall between these disciplines must come down to survive economic headwinds. Opportunity within adversity The brands that will emerge strongest from this period of uncertainty won’t be those with the largest budgets, but those with the clearest strategic vision, the most agile execution, and the courage to maintain presence when competitors retreat. Economic uncertainty doesnt change the fundamental truth that share of voice leads to share of market. It simply raises the stakes and rewards those who can maintain their voice when others fall silent. Looking at the latter half of 2025, the marketing leaders who view this period not as a time to hide but as a rare opportunity to stand out will be the ones writing the success stories we’ll be studying for years to come. Tim Ringel is global CEO of Meet The People.

Category: E-Commerce
 

2025-05-30 21:15:00| Fast Company

Swifties have plenty to celebrate on Friday as Taylor Swift announced that she now owns the master recordings of her first six albums after years of trying and failing to buy them. Swift posted the news to her website, explaining that she was able to purchase the original versions of the albums from Shamrock Capital, the private equity firm that bought the recordings from music manager Scooter Braun in 2020 for at least $300 million.  In an emotional letter, Swift called securing her masters a dream come true. Swift described herself as endlessly thankful to Shamrock Capital for handling the deal fairly and offering her the first chance shes ever been given to buy her own music back. This was a business deal to them, but I really felt like they saw it for what it was to me: My memories and my sweat and my handwriting and my decades of dreams, Swift wrote. An uphill battle, even for a billionaire titan of the music industry After two decades of having the carrot dangled and then yanked away, Swift admitted that she almost stopped believing that she would ever own the original recordings. But thats all in the past now, Swift wrote. Ive been bursting into tears of joy at random intervals ever since I found out that this is really happening. I really get to say these words: All of the music Ive ever made now belongs to me. In 2019, Braun acquired Nashville indie record label Big Machine, along with the rights to the albums Swift had recorded there. After Brauns purchase, Swift stated that she was in no way consulted on the deal and had suffered from incessant, manipulative bullying by the industry executive.  Its a shame to know that I will now be unable to help grow the future of these past works and it pains me very deeply to be separated from the music I spent over a decade creating, Swift said after the deal went public. An update on the status of Reputation In light of her struggle to regain control of her own music, Swift set out to re-record all of the albums she didnt own. Swift began issuing Taylors Version updates to her missing catalogue albums in 2021, putting out re-recordings of Fearless, Red, Speak Now and 1989 accompanied by previously unreleased songs. Fans eager for news that Swift had finished re-recording her sixth studio album, Reputation, have plenty to be happy for but are still in for a wait. In her announcement, Swift divulged that, full transparency, shes less than a quarter of the way done with the process. To be perfectly honest, its the one album in the first 6 that I thought couldnt be improved upon by redoing it. Not the music, or photos, or videos. So I kept putting it off, Swift wrote, adding that shes happy with a now-finished re-recording of her self-titled debut album.  Those 2 albums can still have their moments to re-emerge when the time is right But if it happens, it wont be from a place of sadness and longing for what I wish I could have, Swift wrote. It will just be a celebration now.

Category: E-Commerce
 

2025-05-30 20:15:00| Fast Company

Elon Musk wrapped up his time with President Trump’s administration on Friday with a lengthy press conference during which both men heaped praise on one other in what seemed like an attempt to shut down any suggestions of friction between them. Trump said that despite his status of special government employee ending Friday, Musk is “really not leaving.” Hes going to be back and forth, I think, Trump told reporters in the ornately embellished Oval Office. He added that DOGE (the Department of Government Efficiency) was Musk’s “baby.” Musk stood by Trump, sporting a bruise near his eye he said was from “horsing around” with his 5-year-old son. When asked about his future role in government, Musk deferred to the president. “I expect to continue to provide advice whenever the president would like advice,” he said. “I expect to remain a friend and an advisor and certainly if there’s anything the president wants me to do, I’m at the president’s service.” A 130-day experiment in government disruption The conference marked the end of one of the most turbulent governmental periods in history. For the past 130 days, Musk took a spot as one of Trump’s most visible employees after spending hundreds of millions of dollars on his campaign. In that role, he powered an efficiency drive that he said was meant to cut $1 trillion from the federal budget by October 1. During that process, the agency cut wide swaths of important government agencies, amassed a number of lawsuits on the legality of its actions, and is still far short of its budget-cutting goal. At the same time, Musk’s public perception dropped for not only him but his handful of companies. Investors voiced concerns that Musk was spending too much time in Washington, D.C., rather than focusing on running his businesses. Tesla, for example, has struggled with lagging sales in Europe and China, as well as consumer protests at its showrooms. “This ends a dark chapter for Musk and Tesla,” Wedbush analyst Dan Ives said in an email. Tesla stock is set to end the month up more than 24%.

Category: E-Commerce
 

2025-05-30 19:30:00| Fast Company

Following a divided Supreme Court ruling Friday, more than half a million people from Cuba, Haiti, Nicaragua and Venezuela stand to have their legal immigration status in the U.S. revoked. The decision follows another recent ruling clearing the way for President Trumps no-holds-barred immigration crackdown and puts close to one million people at risk of imminent deportation, even as the case continues its way through the courts. The Supreme Courts decision to grant a stay in the case will temporarily pause an immigration program known as CHNV (Cuba, Haiti, Nicaragua, and Venezuela) that offered temporary legal entry into the U.S. for people fleeing countries stricken by war and instability. Previously, a federal judge ruled that the administration could not suspend the program across the board, a decision that was upheld by an appeals court last month. Following those rulings, the Trump administration sought an emergency appeal with the Supreme Court and on Friday it was successful. A Biden-era immigration program Earlier this month in a parallel case, the Supreme Court cleared the way for the White House to remove the legal status of 350,000 Venezuelan immigrants living within the country through a program granting them legal protections known as Temporary Protected Status.  The Biden administration introduced an expanded humanitarian parole program in 2023, building on a previous program specific to Venezuela that was implemented the year prior. Under the expanded process, up to 30,000 people per month from Venezuela, Nicaragua, Haiti, and Cuba who have a sponsor in the U.S. and pass background checks could be granted work authorization and allowed to stay in the U.S. for two years. The initiative aimed to expand and expedite legal pathways for orderly migration by offering an additional immigration path that discouraged illegal alternatives. The Biden administration attributed a drop in unlawful immigration from Venezuela to the success of the humanitarian parole program. The new Supreme Court ruling is the latest emergency order responding to the Trump administrations barrage of executive actions seeking to dismantle existing immigration policies. The ruling did not provide an explanation for the decision, which reverses a lower courts previous decision to block the administrations effort to end the humanitarian parole program.  Moving faster than the courts After taking office, President Trump moved immediately to dismantle Biden-era immigration policies, which he characterized as enabling a large-scale invasion of the country. In an executive order issued on January 20, Trump announced his intention to end the humanitarian parole program and signaling the coming battle over immigration in the courts.  One of my most important obligations is to protect the American people from the disastrous effects of unlawful mass migration and resettlement, Trump said in the order. In March, the Department of Homeland Security moved to execute those plans, revoking temporary legal protections for more than 500,000 people in the U.S. Trump has boasted of plans to deport upwards of 15 million people, but that number exceeds most estimates of how many total unauthorized immigrants are even in the U.S. to begin with. While Trumps immigration numbers may not eclipse those of his former political rivals, his administrations methods and priorities vary sharply.  A rhetorical shift with familiar numbers Despite centering his public image around immigration policy, Trump actually deported fewer people during his first term than former President Obama did during either of his two consecutive terms. During his first four years, Trump deported roughly 1.5 million people   half of the 2.9 billion from Obamas first term but has promised to execute the largest deportation program in American history upon taking office again. For comparison, former President Biden deported more people in 2024 than any president within a single year in the last decade. While the Obama administration focused its efforts on recent arrivals in the U.S., Trump is targeting people who have been in the country for years along with large swaths of people who entered the U.S. legally during the Biden era. Trump also made headlines by announcing that the U.S. would detail 30,000 people in Guantánamos infamous military prison, but has backed away from the flashy enforcement plan over concerns around cost and logistics. Leaning on a centuries-old law To achieve its anti-immigration aims, the Trump administration has undertaken a rash and potentially illegal series of deportations, leaning on an obscure law known as the Alien Enemies Act of 1798, which was previously invoked only three times across history.  In March, an ICE official admitted to mistakenly deporting a man with protected legal status to El Salvador. The administration initially said that it could not bring the man, Abrego Garcia, back to the U.S., though Trump later said that he could return Garcia with a single phone call but chose not to. Justices Ketanji Brown Jackson and Sonia Sotomayor denounced the courts emergency decision in a dissent on Friday, accusing the administration of intending to inflict maximum predecision damage through its appeal. The Court has plainly botched this assessment today, Jackson wrote in the dissent, arguing that the decision undervalues the devastating consequences of allowing the Government to precipitously upend the lives and livelihoods of nearly half a million noncitizens while their legal claims are pending.

Category: E-Commerce
 

2025-05-30 19:10:00| Fast Company

The class of 2025 have now graduated from Kai Cenats Streamer University.” Last week, 120 studentshandpicked from more than a million applicantsattended the University of Akron for a four-day live-in boot camp. Of course, the whole thing was streamed by Cenat as well as attendees.  Cenat, who has 17.3 million Twitch followers and ranked No. 24 on Forbess list of the top-earning creators in 2024, with estimated earnings of $8.5 million, first announced his plans in February, explaining how he wants to help streamers both big and small learn from his success.  Cenat introduced each of the inaugural class from behind his principals desk during an hour-long meet-and-greet video, available to watch on YouTube. Enrollment was free, with food and accommodations on the college campus covered. Each student was also given a T-Mobile phone to livestream the entire experience.  They did not disappoint. Content was streamed across nearly 1,000 different Twitch channels with over 719,000 peak concurrent viewers and over 27 million total hours of watch time, per Twitch Tracker. In addition to snippets from inside the classrooms, other viral clips show students skipping class, trashing dorm rooms, and fighting with water guns (which ended with one student being hospitalized).  Follower boosts for grads Despite some bad behavior, many students reported major follower growth from attending the university. Before and after streamer uni, one participant posted on X. According to screenshots, her average number of views rose from below 100 to nearing 10,000. I still think Im dreaming, she wrote. While livestreaming their experiences, students were also enrolled in lessons taught by professors, aka popular influencers. The curriculum covered “Defense Against Hating” and “Internet Beef,” among other subjects. During the grand finale awards ceremony, rapper Drake made a surprise appearance with a virtual message for both students and faculty.  Year one is officially in the books. Congratulations, Drake said from behind a desk. To be able to organize this incredible academia event . . . is something that has never been done before. Show love to your dean, the one and only Kai Cenat. Cenats success has apparently not gone unnoticed by other streaming giants. During a recent Twitch stream filmed from his office, Cenat hinted that major streaming services had all expressed an interest in bringing “Streamer University” to their platforms. However, the 23-year-old emphasized the importance of maintaining creative autonomy.  “With an idea like this so original, you gotta keep it where it’s at,” he said. “I want y’all to learn something, bro. Y’all channels, and who you are as a person. This y’all idea, this is your guy’s stuff. Treat your platform as you would treat other platforms.

Category: E-Commerce
 

2025-05-30 18:45:00| Fast Company

Elon Musk has a long history of overpromising and underdelivering. In the past decade, his sky-high predictions around everything from full self-driving Teslas to high-speed tunnels and manned missions to Mars have reliably failed to defy gravity. So, it should come as no surprise that Musks just-announced departure from the Trump administration finds his DOGE project having saved a mere $175 billion of the $2 trillion in government spending he set his sights on. Musks exit from DOGE seems like its meant to signal another big promise, one loaded with similarly inflated expectations: a hard reset for Tesla.  The companys shares rose 1.3% on the Musk news Thursday morning, but theyre still down 25% from a December high. And those hoping public opinion on Tesla will swiftly revert all the way back to pre-2025 levels are bound to be just as disappointed as anyone who thinks an Optimus robot from Tesla will be mowing their lawn and babysitting their kids anytime soon. From trillion-dollar promises to a $175 billion retreat Whether he is actually leaving his position remains in dispute, but Musks tenure in Washington DC was turbulent by any measure. The, uh, Roman salute he made during Trumps inauguration was like a starter pistol kicking off a campaign of controversy and chaos. In short order, his DOGE team laid off thousands of government workers, sometimes indiscriminately, shuttered whole agencies, and decimated the amount of crucial medical aid the U.S. provides around the world. As he tormented remaining government workers and jeopardized all Americans personal data, Musk seemed to further enrich himself and thwart his competitors through government channels.   Meanwhile, his outsize political influence, odd personal conduct, and tendency to make himself the main character of everything had the effect of taking a chainsaw to Teslas sales figures. Within a month of inauguration, the grassroots Tesla Takedown movement channeled public hostility toward Musk into his electric vehicle brand, and kept his rising global unpopularity in the headlines. When an April earnings call revealed Teslas profits had dropped a whopping 71% in the first quarter of 2025, it was obvious that something had to give. Now, it finally has. Clashing with Trump over Medicaid Though Musk had multiple public clashes with other high-ranking officials during his time as a special government employee, what appears to have expedited his exit is a conflict with Trumps agenda. Musk had always claimed he didnt plan to stay in the role all four years, but his exit announcement abruptly followed an interview he gave CBS earlier this week, during which he threw cold water on Trumps big tax bill. Republicans recently pushed the legislation through the House, despite its controversial proposed cuts to Medicaid, only for Musk to denounce it as a massive spending bill during that CBS interview. Less than a day later, amid a string of subtweets from top Trump advisor Stephen Miller, Musks White House off-boarding began. If the former first buddy thinks the global car-buying community will simply forget the past four months ever happened, though, hes in for a rude awakening.   At some point after the White Houses bizarre Toyotathon for Tesla event and that disastrous earnings call in April, Musk seemed to stop spreading the conspiracy theory that paid protesters were fueling Tesla Takedown. Its an indication Musk either recognizes that the backlash is legitimate, or, more likely, that his defensive denials of its authenticity were doing him no favors. In any case, Tesla Takedown events are still on the books, including a #MuskMustFall Global Day of Celebration scheduled for his June 28 birthday. Reading between the lines, it seems like some of Tesla Takedowns proponents have moved on from the goal of pushing Musk out of politics to punishing him for what hedid while in politics. (Elon Musk is done at DOGE, but we’re just getting started, reads a headline on the dedicated website for that protest.) Even if all the protesters around the world were to stop putting up anti-Musk stickers tomorrow, however, Tesla has other challenges ahead. “Musk’s departure from DOGE will improve market sentiment, but I see no real change for Tesla,” Morningstar analyst Seth Goldstein told Reuters on Thursday. “Tesla’s deliveries decline shows its current product lineup is at market saturation and facing strong competition in all three key markets of the U.S., China and Europe.” Market confidence may rise, but Teslas problems persist Tesla is going to have a harder time innovating its way out of these challenges as long as its yoked to Musk, who is inextricably associated with the companys recent flop, the Cybertruck. The kind of reputational damage Musk has sustained in 2025 is not the kind that is easily laundered or naturally fades. By applying his trollish social media persona to a government role that had a devastating impact on countless lives, he has lost something he can never recover: the ability to be received as a neutral tech CEO. No matter how much he curbs his aggressive political posting online, he will never be able to un-ring the DOGE bell for the rest of his career. Musk may hope to revitalize his reputation in much the same way Trump has done since January 6, 2021, but he is ill-equipped for the task. Trumps supporters are singularly willing to forgive and forget. Some of them may occasionally get upset by, say, his memecoin, or his pardoning of violent January 6 offenders, but they always tend to boomerang back in droves. It makes sense that someone who has spent as much time working to elect Trump as Musk, and then working with him, would assume some of that invulnerability and public amnesia would rub off on him. But Trumps reputational resilience is neither contagious nor duplicable Without it, Musk is about to find out the hard way how little overlap there is between the MAGA superfans he cavorts with on X and the worldwide electric car-buying community.

Category: E-Commerce
 

2025-05-30 18:15:00| Fast Company

In between AI slop and viral dance trends, blacksmithing is quietly drawing audiences of millions on TikTok. One of the platform’s most popular farriers, Samuel Wolfenden, has gained over a million followers on Instagram and 700,000 followers on TikTok since he posted his first video two years ago. I woke up the next day and had millions of millions of views; I had one hundred thousand followers, Wolfenden told the New York Times in a recent interview.   His oddly satisfying videos of hammering shoes on horse hooves have garnered Wolfenden a devoted following. Lucky horse, one user commented beneath one of his videos. The attention has since landed Wolfenden sponsorship deals, modeling gigs, and a publicist, according to the Times.  Wolfendens not the only one cashing in on the demand. Farrier Sam Dracotts top three pinned videos on TikTok have a combined view count of over 630 million. Its so satisfying to watch, one user commented beneath one of his videos. Dracott, who has four million followers on YouTube and TikTok, now employs an entourage, which includes a videographer, a social media manager, and a publicist. Due to his online presence, his income has doubled.  TikTok leans into trades As well as pulling in millions of views, TikTok creators in the trades are also influencing career choices. This month, Skilled Careers Coalition (SCC) and SkillsUSA announced a partnership with TikTok to tap into the momentum, enlisting creators to produce exclusive content on trade careers like carpentry, construction, and HVAC contracting.  This comes as 42% of Gen Z college grads now work in or are pursuing a blue-collar or skilled trade job, including 37% of those with a bachelors degree, according to a survey published this month by Resume Builder. The main motivators: flexibility and a preference for hands-on work over desk jobs.  When it comes to horseshoeing, having no prior experience with horses is simply a minor detail for eager students, lead instructor at the Pacific Coast Horseshoeing School in Plymouth, Calif., Amanda Smith, told the Times.  It makes me wonder: How did you think of this? Because you never put a halter on a horse, and now you are thinking of putting shoes on their feet? Smith said. I will have to admit, every time they come, my first thought is: Did you see one of those videos?

Category: E-Commerce
 

2025-05-30 18:00:00| Fast Company

The FDA recalled a series of non-organic cucumbers grown by Bedner Growers, Inc. that are currently under investigation for a salmonella outbreak. And now, Target is included in the fallout. At this point, the outbreak has affected 45 people in 18 states, and has almost doubled since three days ago. Target initially announced a recall of cucumbers and items containing the cucumbers on May 19, though Target specifically was mentioned in the FDA update on May 30. Compared to other companies that have recalled just one cucumber product, like Walmart, Targets recall list contains over 40 different products purchased between May 7 and May 21. Two of them are regular cucumbers, two are chicken salad products, and a whopping 38 of the recalled products are a sushi variety. The outbreak has resulted in 16 hospitalizations and zero deaths. This recall comes in the wake of a particularly terrible year for Target, as the mega-corporation faces boycotts and tariffs set by the Trump Administration. Targets stock plunged 40% over the last year, and operating income was down 38% last year from its 2021 high. Furthermore, this isnt the first cucumber recall Target customers have weathered. The FDA also announced another cucumber recall in November 2024 due to an investigation of a salmonella outbreak. These cucumbers were linked to a farm in Mexico, and were distributed by SunFed Produce, LLC, which initiated a voluntary recall. Target sent out automated warning calls to buyers in December, weeks after many customers had originally bought the cucumbers. The calls warned that consumers should immediately stop using the products, and to contact Target for next steps.

Category: E-Commerce
 

2025-05-30 17:45:00| Fast Company

Joann fabrics, the beloved fabrics, arts, and crafts retailer, is finally shutting its doors for good after a long, slow goodbye. While many of its 800 stores have already been shuttered since the company filed for bankruptcy (yet again) in January, the last 444 Joann stores (yes, you read that right) will finally shut their doors on Friday, May 30, according to Joann’s website. What happened? As Fast Company previously reported, the popular fabrics and crafts supplier announced earlier this year that it would close all its U.S. locations after it filed for bankruptcy in January 2025, marking the second time Joann declared bankruptcy in less than a year. It also laid off all 19,000 workers, including more than 15,000 part-time store associates. Like many brick-and-mortar retailers that have filed for bankruptcy, including Party City and Forever 21, Joann faced declining sales and foot traffic since the COVID-19 pandemic, as more Americans shop online and curb spending due to higher prices, the soaring cost of living, inflation, and President Donald Trump’s on-again, off-again tariff wars. Customers take to social media to lament the store’s demise From TikTok and Reddit to Instagram and Facebook, customers have been taking to social media, posting tearfully and nostalgically about time they spent in the store. Some even shared last haul videos of what they bought in the store’s final days. On Reddit, nostalgic customers and workers posted multiple threads saying “goodbye” to individual stores. Some featured photos of the shuttered front door, like this one, which read, “RIP Joann 1943-2025: Died due to private equity and corporate greed,” lamenting the end of 80 years in business. (More on the private equity aspect below.) Meanwhile, on TikTok, one woman with tears in her eyes posted, “Y’all I really can’t believe but I just really had a moment, Joann is fing closing . . . It’s so unfortunate.” Joann’s final years By the 1990s, Joann became the largest fabric and crafts retail superstore in the U.S., and was taken private in 2011 by Leonard Green & Partners, a private equity firm, for around $1.6 billion. Then, a decade later, it went public again as the COVID-19 pandemic fueled an uptick in crafting, Fast Company previously reported. However, like for many brick-and-mortar retailers, profits began to decline after the pandemic, leaving the company with $616 million in reported debt obligations when it filed for Chapter 11 bankruptcy in January. Some critics and customers blame Joann’s demise on private equity, which has increasingly been at the helm of large-scale business restructurings and closings, and been accused of stripping companies for parts instead of bringing them back to profitability. However, many experts have said it’s not that simple, and Joann’s failure is based on a mix of factors that go into the current economics of U.S. retail conditions. A look at the numbers shows Joann fabrics’ last reported revenue of $539.80 million for its third quarter of fiscal year 2024 ending October 28, 2023, which was a decrease of 4.09%. That brought revenue in the last twelve months up to that date to $2.16 billion, down 4.20% year-over-year. In the fiscal year ending January 28, 2023, Joann had an annual revenue of $2.22 billion. Its last reported market cap was $3.20 million.

Category: E-Commerce
 

2025-05-30 17:20:00| Fast Company

The Walt Disney Company said yesterday that it is rolling out a new perks program for subscribers of its Disney Plus streaming service. The program features 11 benefits that Disney Plus users can take advantage of, so long as they remain a paying subscriber. But it’s likely that Disney isnt offering these benefits out of the goodness of their little mouse heart. Instead, the perks are likely an effort to reduce one of the biggest threats that Disney Plus and all other streaming services face: “churn.” That’s the industry term for when subscribers cancel a service during a specific period. What did Disney announce? The Walt Disney Company launched the new perks program yesterday, which is now available to all Disney Plus subscribers in the United States. Disney says the new perks program will be rolling out to other geographic regions later this year. Upon its launch, the program features 11 perks that subscribers can take advantage of. However, it remains to be seen how compelling the perks will be to the average subscriber, as they appear to be a mixed bag of random free trials, discounts, and contests. For example, two of the 11 perks are for contests. One, if you win, will let you attend the Freakier Friday world premiere in August, while the other gives you a chance to win a free Disney cruise. In other words, these perks wont be available to every Disney Plus subscribermerely the chance to win them will be. The perks are also full of free trials or limited memberships, including a three-month free trial of Clear+, the airport security membership program; a two-month Super Duolingo free trial; and a six-month free DashPass membershipbut only if youve never been a DashPass subscriber before. Random discounts are also available, including 20% off at adidas.com, and 15% off at Funko.com and Loungefly.com. Subscribers can also get lower rates at select Disney resorts.  And then there are digital perks, including free emoji, early access to the digital pin collectable experience, Disney Pinnacle; and free in-game tokens for the Monopoly Go! and Star Wars TIE Fighter games. The perks are available to all Disney Plus subscribers in the United States, and there is no extra charge for accessing them. An effort to reduce churn Though Disney did not specifically state that its new “always-on” perks program was an effort to reduce churn, thats likely what it is designed for. Churn is the industry term that describes subscribers who cancel their streaming subscriptions, often when theyve watched all the content they want to see, such as a specific movie or series. Instead of continuing to be an active subscriber to the service, they will cancel it to save money and then only resubscribe when the service has new content they want to watch. Churn stops Disney and other streaming services from receiving monthly recurring revenue from individuals. Instead of subscribing for the whole year, a subscriber who churns may cancel the service in February and not resubscribe until September, when new content of interest to them becomes available. This cycle of canceling and resubscribing is very familiar to streaming customers who juggle a lot of services and aim to keep their monthly entertainment costs down. In fact, you might say that easy cancellation was the original “perk” of the streaming revolutionoffering a contrast to the long-term contracts that were so prevalent during the traditional cable TV era. Disney is apparently hoping that by adding always-on perks, it will reduce subscriber churn, as when the subscription stops, so do the additional perks. But that carrot-style approach will only work if the subscribers find value in the perks to begin with. Not the first time Disney Plus has offered perks Disney announced its new perks program as an always-on one. It went with this branding because this isnt the first time that Disney has offered perks to Disney Plus subscribers. In the past, it has offered time-limited perks, like reduced fares on select Disney Cruise products. But given that most of the always-on perks are still limitedsuch as the free trials and contestsit’s hard to imagine that most Disney Plus subscribers who are churners will stick around just for the perks, unless they do a lot of shopping at Funko and Addidas and really want those 15% and 20% discounts. However, it should be noted that Disney says new Perks will drop regularly. The company is also rolling out perks to Hulu subscribers starting in June, which include more contests and nondescript exclusive perks from LG, Microsoft, and Pure Green. Streaming is more important than ever to Disney Disney Plus is a significant focus for the Walt Disney Company, as the service is a potentially massive source of recurring income. Therefore, its no wonder that Disney wants to make it as appealing as possible to retain subscribers and reduce churn.  Recently, signs point to Disney being aware of a possible slowdown in Disney Plus growth. When it reported results for its second-quarter fiscal 2025 in March, Disney said it had 126 million Disney Plus subscribers during the period, up by 1.4 million from the quarter before. However, the company gave a lukewarm forecast for Disney Plus in the current Q3. Disney said it expects to see only a modest increase in Disney+ subscribers compared to the service’s Q2 fiscal 2025 numbers.

Category: E-Commerce
 

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