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"It is disheartening to see the nature of some of the complaints and the observations in our inspection reports," Das said. "There are instances where complaints are misclassified as customer queries. We also come across instances of rejected grievances not being escalated to the internal ombudsman of banks. I would like to urge the boards and their customer service committees to closely look into these aspects to ensure that banks have a genuine commitment to customer centricity."
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India produces only a tiny fraction of the world's cocoa beans, but that could be changing.
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Of the last 10 IPOs, eight saw limited to little participation from high-net-worth individuals (HNIs). While the HNI portions were undersubscribed for Swiggy, Hyundai India, Niva Bupa Health and Godavari Biorefineries, another four barely managed single-digit subscriptions. This is a stark contrast to an average of 116 times HNI subscriptions in the preceding 10 IPOs.
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News and Media
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