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United Airlines, American Airlines, and Delta Air Lines said they will refund tickets for customers starting on Friday, November 7, after the Federal Aviation Administration (FAA) announced a 10% reduction in flights at 40 major airports, which is expected to affect some 3,500 to 4,000 flights daily. The reductions come amid the ongoing federal government shutdown, which has created a shortage of air traffic controllers, nearly 11,000 of whom are not being paid. “Any customer traveling during this period is eligible for a refund if they do not wish to flyeven if their flight isn’t impacted,” United Airlines CEO Scott Kirby said in a statement. “That includes nonrefundable tickets and those customers with basic economy tickets.” News of the refunds comes after Transportation Secretary Sean Duffy warned that the air traffic controller shortage could result in disruptions and would likely “lead to more cancellations.” American Airlines told Fast Company that it expects the vast majority of its customers travel will be unaffected, and long-haul international travel will remain as scheduled. As schedule changes are made, American said it will proactively reach out to customers who are affected. “During the impacted travel period, customers whose flights are canceled for any reason, or who choose not to travel, will be able to change their flight or request a refund, without any penalty,” American Airlines confirmed in an email statement to Fast Company. American also urged leaders in Washington to reach an immediate resolution to end the shutdown: “We remain grateful to the air traffic controllers, TSA [Transportation Security Administration] officers, CBP [Customs and Border Protection] officers, and other federal employees who are working right now without payall to get our customers where they need to be safely.” In a statement on its website, Delta Air Lines said it expects to operate most flights as scheduled, including all long-haul international flights. “We are providing additional flexibility to our customers traveling to, from, or through the impacted markets during the impacted travel period to change, cancel, or refund their flights, including Delta Main Basic fares, without penalty during this travel period,” the company said. Southwest Airlines, JetBlue Airways, and Alaska Airlines have not yet determined a refund policy, according to USA Today. The airlines and travel experts recommend using the airlines’ mobile apps to get the latest information on cancellations and delays. 40 U.S. airports likely to be most affected by delays The FAA has not finalized the list of the 40 airports that will be affected by 10% flight reductions. But New York, Atlanta, and Los Angeles airports are likely to be among them. Here is a preliminary list, according to multiple sources including ABC News, CBS News, and USA Today: Anchorage International (ANC) Hartsfield-Jackson Atlanta International (ATL) Boston Logan International (BOS) Baltimore/Washington International Thurgood Marshall (BWI) Charlotte Douglas International (CLT) Cincinnati/Northern Kentucky International (CVG) Dallas Love (DAL) Ronald Reagan Washington National (DCA) Denver International (DEN) Dallas/Fort Worth International (DFW) Detroit Metropolitan Wayne County (DTW) Newark Liberty International (EWR) Fort Lauderdale/Hollywood International (FLL) Honolulu International (HNL) Houston Hobby (HOU) Washington Dulles International (IAD) George Bush Houston Intercontinental (IAH) Indianapolis International (IND) New York John F. Kennedy International (JFK) Las Vegas Harry Reid International (LAS) Los Angeles International (LAX) New York LaGuardia (LGA) Orlando International (MCO) Chicago Midway (MDW) Memphis International (MEM) Miami International (MIA) Minneapolis/St. Paul International (MSP) Oakland International (OAK) Ontario International (ONT) Chicago O`Hare International (ORD) Portland International (PDX) Philadelphia International (PHL) Phoenix Sky Harbor International (PHX) San Diego International (SAN) Louisville International (SDF) Seattle/Tacoma International (SEA) San Francisco International (SFO) Salt Lake City International (SLC) Teterboro (TEB) Tampa International (TPA)
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E-Commerce
United Airlines, American Airlines, and Delta Air Lines said they will refund tickets for customers who will be flying starting on Friday, November 7, after the Federal Aviation Administration (FAA) announced a 10% reduction in flights at 40 major airports, expected to affect some 3,500 to 4,000 flights daily. The reductions come amid the ongoing federal government shutdown, which has created a shortage of air traffic controllers, some of whom are not being paid. “Any customer traveling during this period is eligible for a refund if they do not wish to flyeven if their flight isn’t impacted,” United Airlines CEO Scott Kirby said in a statement. “That includes non-refundable tickets and those customers with basic economy tickets.” News of the refunds comes after Transportation Secretary Sean Duffy warned that the air traffic controller shortage could result in disruptions, and would likely “lead to more cancellations.” American Airlines told Fast Company that it expects the vast majority of its customers travel will be unaffected, and long-haul international travel will remain as scheduled. As schedule changes are made, American said it will proactively reach out to those impacted customers. “During the impacted travel period, customers whose flights are cancelled for any reason or who choose not to travel will be able to change their flight or request a refund, without any penalty,” American Airlines confirmed in an email statement to Fast Company. The airline also urged leaders in Washington to reach an immediate resolution to end the shutdown: “We remain grateful to the air traffic controllers, TSA officers, CBP officers and other federal employees who are working right now without payall to get our customers where they need to be safely.” In a statement on its website, Delta Air Lines said it expects to operate most flights as scheduled, including all long-haul international flights. “We are providing additional flexibility to our customers traveling to, from or through the impacted markets during the impacted travel period to change, cancel or refund their flights, including Delta Main Basic fares, without penalty during this travel period,” it said. Southwest Airlines, JetBlue, and Alaska Airlines have not yet determined a refund policy, according to USA Today. Both the airlines and experts recommend using the airlines’ mobile apps for the latest information on cancelations and delays. 40 U.S. airports likely to be most affected by delays The FAA has not finalized the list of the 40 airports that will be affected by 10% flight reductions. But New York, Atlanta, and Los Angeles airports are likely to be among them. Here is a preliminary list, according multiple sources including ABC News, CBS News, and USA Today: Anchorage International (ANC) Hartsfield-Jackson Atlanta International (ATL) Boston Logan International (BOS) Baltimore/Washington International (BWI) Charlotte Douglas International (CLT) Cincinnati/Northern Kentucky International (CVG) Dallas Love (DAL) Ronald Reagan Washington National (DCA) Denver International (DEN) Dallas/Fort Worth International (DFW) Detroit Metropolitan Wayne County (DTW) Newark Liberty International (EWR) Fort Lauderdale/Hollywood International (FLL) Honolulu International (HNL) Houston Hobby (HOU) Washington Dulles International (IAD) George Bush Houston Intercontinental (IAH) Indianapolis International (IND) New York John F. Kennedy International (JFK) Las Vegas Harry Reid International (LAS) Los Angeles International (LAX) New York LaGuardia (LGA) Orlando International (MCO) Chicago Midway (MDW) Memphis International (MEM) Miami International (MIA) Minneapolis/St. Paul International (MSP) Oakland International (OAK) Ontario International (ONT) Chicago O`Hare International (ORD) Portland International (PDX) Philadelphia International (PHL) Phoenix Sky Harbor International (PHX) San Diego International (SAN) Louisville International (SDF) Seattle/Tacoma International (SEA) San Francisco International (SFO) Salt Lake City International (SLC) Teterboro (TEB) Tampa International (TPA)
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E-Commerce
If sweating it out on a Peloton helps you stay fit, be sure to see if youre affected by a major new recall from the exercise bike maker. Peloton issued a major recall for some bike models on Thursday, warning that the seat posts of affected models could break and potentially injure their users. The recall is based on three reports of seat post malfunctions. In two of those incidents, Peloton users were injured after falling off the bike. Though the number of incidents is very small, the recall applies to 833,000 units manufactured in Taiwan and sold in the U.S. The recall affects Peloton Original Series Bike+ units with model number PL02 and serial numbers that start with T. The bikes were manufactured between December 2019 and July 2022 and were sold through Peloton, Dicks Sporting Goods, eBay, and Amazon from January 2020 through April 2025. Another 44,800 units sold in Canada were also recalled, though no falls or malfunctions were reported outside the U.S. The integrity of our products and our Members well-being are our top priorities, Peloton said in a statement provided to Fast Company. We are taking this opportunity to make replacement seat posts available to all affected Bike+ users, and we encourage them to contact us to receive the redesigned seat post as soon as possible. To find your bikes serial number, look inside the front fork, behind the front fork, or behind the flywheel. Once you locate it, you can look up the serial number on Pelotons website to see that bike models history. Peloton users with affected models should take a break from cycling until they are able to get a fix from the company. Happily, that fix is pretty straightforward: Peloton will send you a new seat free of charge. Just order the replacement seat post online or contact customer service by phone. Installing the new post looks pretty straightforward, and owners can follow an instructional video from Peloton to do it themselves at home. The new recall is the second time the company has had to issue a warning about the safety of its seat posts. In 2023, Peloton announced a voluntary recall of seat posts for its original Bike model, similarly sending out replacement parts due to worries about the post breaking and causing people to fall off. Peloton said the seat post problem posed a risk to users with larger builds who weighed 250 pounds or more, though no injuries were reported at the time. Peloton says that bikes manufactured after 2023 include redesigned seats that eliminate the risk associated with both seat post recalls. At a high level, the design and quality enhancements include a fail-safe mechanism intended to ensure that in the rare event of a break, the seat will not detach from the post, mitigating the risk of injury, a Peloton spokesperson told Fast Company. We feel confident about the quality of our redesigned seat post. We are also committed to continuously innovating on our product quality and designs. Peloton will report its quarterly earnings later on Thursday, though that call will likely turn toward the new recall as well, and not just be about the companys financials. Peloton pedals in some new directions Last month, Peloton announced that it would raise prices across its subscriptions and its workout hardware. The company is also throwing its weight behind advanced tech on new high-end equipment options that integrate computer vision and AI to track users movement and personalize their workouts. Peloton also recently launched a new Pro line of commercial workout bikes, treadmills, and rowing machines designed for high-use areas like hotel gyms, where wear and tear can add up much more quickly than on an at-home machine that sees a fraction of the use. Today’s consumers want the flexibility to work out anytime, anywhere, and that means they expect top-tier fitness amenities in the places where they live, work, and travel, Peloton chief commercial officer Dion Camp Sanders said of the companys new line, which paired with the launch of a new commercial business division.
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E-Commerce
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