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Vodafone Netherlands has launched a free, three-year battery replacement warranty for smartphones. Customers who purchase phones directly from Vodafone will receive a free battery replacement if capacity drops below 80%. All they need to do is bring their device to a Vodafone store. Notably, there's no charge for the warranty, and it's being offered retroactively for every phone purchased from Vodafone since 8 September 2022.Battery degradation is one of the main reasons people replace otherwise functional phones, yet batteries are rarely covered under manufacturer warranties. By tackling this pain point head-on, Vodafone positions itself as both customer-centric and environmentally conscious, noting that the program reduces unnecessary phone purchases while cutting electronic waste.TREND BITEBrand loyalty has declined sharply in the 2020s and keeps getting harder to earn. As inflation and economic uncertainties continue to strain household spending, companies face mounting pressure to demonstrate value beyond point of sale.
Category:
Marketing and Advertising
Ralph Lauren just leveled up its digital commerce play with Ask Ralph, a conversational AI assistant that launched this week through the brand's mobile app. Built on Microsoft's Azure OpenAI platform, the tool functions as a one-on-one stylist, interpreting natural language requests from "What should I wear to dinner with my in-laws?" to specific styling queries about pieces a customer already owns.
Category:
Marketing and Advertising
Swedish perfume brand Koyia has opened a forest-based perfumery where customers can purchase fragrances using time instead of money. They're invited to spend 599 seconds of stillness in nature rather than 599 Swedish kronor: 599 SEC instead of 599 SEK.
Category:
Marketing and Advertising
New Zealand's government recently declared that the nation's population had jumped from 5 million to 695 billion. The eye-catching figure, displayed on digital billboards across Auckland, Wellington and Christchurch, represents the Department of Conservation's attempt to count every visible plant, bird, fish and tree in the country. Director General Penny Nelson describes it as a "back-of-the-envelope estimate" designed to spark conversations about the country's biodiversity crisis and underline the importance of those other residents to New Zealand's human inhabitants.The campaign, dubbed "Always Be Naturing," emerges from sobering research revealing a dangerous disconnect in public perception. While 90% of New Zealanders care about nature and 89% believe it's in good shape, the reality tells a starkly different story: just 238 kkp remain, fewer than 40 New Zealand fairy terns survive, and 63% of ecosystems teeter on the brink of collapse. As the DOC states: "Humans make up less than 0.001% of New Zealands population. Maybe its time to start thinking about the other 99.999%."
Category:
Marketing and Advertising
Ten years after opening in a modest 16-square-meter kiosk in Jakarta, Indonesian coffee chain TUKU now has 72 stores across Indonesia and is preparing to bring its homegrown approach to European markets. The company is opening its first international store in Amsterdam later this month. The brand's signature drink? Kopi Susu Tetangga, or 'Neighbor's Milk Coffee,' consisting of espresso, milk, creamer and palm sugar.Central to TUKU's identity is its commitment to Indonesia's agricultural heritage through direct partnerships with local farmers. The company works closely with 630 coffee farmers and 275 palm sugar producers, creating a supply chain that connects traditional farming communities with modern retail operations. This farm-to-cup approach allows TUKU to showcase distinctly Indonesian ingredients from single-origin beans grown across the archipelago to traditional palm sugar that adds local character to the brand's beverages.
Category:
Marketing and Advertising