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Airbnb plans to double down on artificial intelligence to improve its user experience for both guests and hosts. During a fourth-quarter earnings call, Airbnb's CEO, Brian Chesky, said the company is building an "AI-native experience" aimed at helping guests book trips, assisting hosts with their listings, and running the company more efficiently. According to Chesky, there's an AI search tool to help guests book trips that's live for a small percentage of users right now. In a shareholder letter posted on Airbnb's website, the company said it's conducting early testing with an AI-powered search that is "focused on giving guests a more natural way to describe what theyre looking for, and ask questions about the listing and location." The letter added that the AI search tool will become "a more comprehensive and intuitive search experience that extends through the trip," but the company didn't offer a definitive date on when it would be available to the public. While it may feel like Airbnb is late to incorporating AI into its ecosystem, it introduced an AI chatbot that handles customer service requests last year. While the AI agent is only available to users in North America currently, Airbnb said that it already handles a third of customer requests without the need for human intervention, as reported by TechCrunch. Chesky also said during the earnings call that the AI chatbot would tackle "significantly more" customer tickets a year from now and that it would roll out to the rest of the world.This article originally appeared on Engadget at https://www.engadget.com/ai/airbnb-is-testing-out-ai-search-with-a-small-percentage-of-users-203054011.html?src=rss
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Disney is going after another generative AI tool, accusing ByteDance and its recently released Seedance 2.0 of using its copyrighted material without permission. As first reported on by Axios, the Walt Disney Company sent a cease-and-desist letter to ByteDance, claiming the Chinese company developed its Seedance tool "with a pirated library of Disney's copyrighted characters from Star Wars, Marvel, and other Disney franchises, as if Disney's coveted intellectual property were free public domain clip art." The letter, which was obtained by Axios, included examples of Seedance videos featuring copyrighted Disney characters, including Spider-Man, Darth Vader, Peter Griffin and more. Even though ByteDance just released Seedance 2.0 on Thursday, it's already earned praise, but also indignation from Hollywood studios, when it comes to its AI-generating capabilities. With the strong early momentum, Seedance has already found itself in hot water with one of the largest media companies in the world. However, it's not the first time that Disney has threatened legal action against an AI company, since Character.AI received a cease-and-desist letter for the same offense in September. A few months later, Disney even accused Google of copyright infringement when training its AI models. On the other hand, Disney partnered with OpenAI in a three-year licensing agreement that allows the AI giant to generate images and videos using that highly sought-after intellectual property.This article originally appeared on Engadget at https://www.engadget.com/ai/disney-accuses-bytedance-of-virtual-smash-and-grab-when-using-copyrighted-works-to-train-its-ai-191116136.html?src=rss
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Need something new for your reading list? Here are two titles we think are worth checking out. This week, we read Aoife Josie Clements' deeply unsettling Persona, and the first issue of Bleeding Hearts, from the relaunch of the DC imprint, Vertigo. This article originally appeared on Engadget at https://www.engadget.com/entertainment/what-to-read-this-weekend-the-unsettling-new-horror-novel-persona-185152256.html?src=rss
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