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2024-10-23 23:00:21| Engadget

This year marks the 30th anniversary of the Warcraft gaming universe but theres not going to be a BlizzCon gathering to celebrate it. So Blizzard is doing the next-best thing by holding a live streaming event. Blizzard announced that its special Warcraft 30th Anniversary Direct stream will start at 1PM ET on Wednesday, November 13. The broadcast will run on Blizzards official streaming channels for Twitch, YouTube and TikTok. There arent many details available about what Warcraft fans can expect to see during the livestream except for a special concert celebrating World of Warcrafts 20th anniversary. Following the stream, Blizzard will broadcast a live concert called World of Warcraft: 20 Years of Music from Switzerland. The 21st Century Orchestra and the choirs Tales of Fantasy, Ardito and the Madrijazz Gospel will perform selected songs from the MMORPGs iconic soundtrack. Activision Blizzard announced back in April that it wouldnt be holding a BlizzCon gathering this year despite WoWs momentous milestone. Maybe thats because things have been a little rocky for the game company in the past few years. Microsoft included Activision Blizzard in its round of 1,900 layoffs alongside ZeniMax at the beginning of the year, and in the months after the studio formed the largest wall-to-wall union in the industry.This article originally appeared on Engadget at https://www.engadget.com/gaming/blizzard-announces-warcraft-30th-anniversary-stream-next-month-210021972.html?src=rss


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2024-10-23 22:43:30| Engadget

The FCC has fixed its watchful eye on the often lousy customer service we get from telecom providers. The agency said on Wednesday its opening a formal proceeding to review the customer support from cable, broadband, satellite TV and home voice service providers. The review will cover customers' friction points when contacting telecom industry providers. These include hard-to-cancel subscriptions, getting stuck in doom loops when trying to reach a human, sneaky automatic renewals and shoddy accessibility options for folks with disabilities. We can and should expect consistent, transparent, and helpful customer service from the communications companies that provide so many services that are so vital in our day-to-day lives, FCC Chairwoman Jessica Rosenworcel wrote in a press release announcing the inquiry. No one should get stuck in a doom loop trying to cancel a subscription or just get a human being to help resolve their service problems. The FCC wants to simplify customer cancelation options, requiring providers to offer more choices and transparent disclosures at the point of sale and on bills. In addition, it hopes to mandate explicit customer consent before automatically renewing services and helping customers get easier access to live reps without bouncing through endless phone trees. It also aims to improve the accessibility of customer service resources for people with disabilities. Other finer points on the agenda include extending current regulations for cable operator installation, outage and service call rules to include satellite TV, voice and broadband services. Finally, it wants current cable operator customer service requirements to reflect marketplace and technology changes. The Commission adopted the Notice of Inquiry with a 3-2 vote with the majority highlighting the importance of customer support. For starters, the FCC will build a public record of where these customer service points stand today and what specific regulations it could adopt to make things smoother for families and businesses. The inquiry is part of a larger effort to crack down on everyday headaches that waste time and money. Earlier this month, the FCC launched an inquiry into the broadband industrys nonsensical, profit-grabbing data caps. This summer, Verizon paid a $1 million fine to settle an investigation into a 2022 outage that prevented hundreds of emergency calls from going through. Meanwhile, the FTC recently ratified its click-to-cancel rule, making ending subscriptions easier.This article originally appeared on Engadget at https://www.engadget.com/big-tech/the-fcc-will-review-the-broadband-industrys-lousy-customer-support-204329886.html?src=rss


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2024-10-23 21:51:47| Engadget

Amazon has a great deal running now on the M2 MacBook Air, where you can get the slimline laptop for just $700. The main deal price is $849, which is nice at 15 percent off the regular cost. But you can also apply a coupon to the space gray model for an additional discount, bringing the price down even further. For now, you can also nab the silver and starlight colors for $700 without adding in a coupon.   This is the 2022 model of the MacBook Air, and it's some of the best we've seen out of Apple laptops. The M2 chip is a big factor in what takes this laptop from a lightweight to a powerhouse. By using Apple's own silicon, the computer reaches pretty high standards in performance, with 10 GPU cores and a 35 percent boost to the speeds of the previous M1 chip. It's also got a gorgeous Liquid Retina display. The model currently on sale has 8GB RAM and 256GB of solid state drive storage. And once Apple Intelligence starts rolling out next week, the M2 Air is prepared to handle the extra workload of those AI-driven tasks. The Air is also Engadget's pick for your best budget Apple laptop. In other words, this is a good deal on the model that's already a good deal. It's very possible that Amazon's supply will be snapped up quickly, so if this catches your eye, we suggest you act fast.  Follow @EngadgetDeals on Twitter and subscribe to the Engadget Deals newsletter for the latest tech deals and buying advice.This article originally appeared on Engadget at https://www.engadget.com/deals/apples-m2-macbook-air-drops-to-a-new-low-of-700-195147706.html?src=rss


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