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The Consumer Financial Protection Bureau (CFPB) announced today that's it's fining Block, the creator of Cash App and parent company of Square, $120 million in "refunds and redress" and a $55 million fine for how the company handled fraud on its payment platform. Per the CFPB, Cash App's Terms of Service at one point claimed that any bank linked to an account for transferring funds was responsible for addressing disputes around fraudulent charges, something that's not generally true under the Electronic Fund Transfer Act. Block would use that claim to avoid assuming responsibility, and when it would investigate a complaint, it relied on "intentionally shoddy investigation practices to close reports of unauthorized transactions in the companys favor," CFPB's statement explains. Accessing any kind of customer service for Cash App was a challenge, too, according to the CFPB. Block included a customer service number on Cash App cards and in the app's Terms of Service, but calling it would it ultimately lead users to "a pre-recorded message directing consumers to contact customer support through the app." And reaching out to the company through the app or physical mail often led to delayed or confusing responses. Besides the $175 million total Block owes, the CFPB is also directing the company to set up a live 24/7 customer support line. Block has agreed to comply with the order. "While we strongly disagree with the CFPBs mischaracterizations," the company shared on its blog, "we made the decision to settle this matter in the interest of putting it behind us and focusing on whats best for our customers and our business." The Consumer Financial Protection Bureau has taken an increasingly aggressive approach towards regulating payment apps and digital wallets in the last year of the Biden Administration. The CFPB expanded its purview from just banks to wallets and payments apps in November 2024, and came after the payment app Zelle not even a month later. These attempts at regulation are facing pushback, too. NetChoice, a trade association for online companies, and TechNet, "a bipartisan network of technology CEOs," are both suing the CFPB over its efforts to clean up digital payments, with familiar claims of government overreach and that the CFPB failed to explain the risks it was addressing when it decided to regulate payment apps in the first place.This article originally appeared on Engadget at https://www.engadget.com/cybersecurity/cfpb-fines-block-175m-over-cash-apps-lax-fraud-controls-210749768.html?src=rss
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Google has told the EU it will not comply with a forthcoming fact-checking law, according to a copy of a letter obtained by Axios. The company states that it will not be adding fact checks to search results or YouTube videos and will not use fact-checking data when ranking or removing content. Its important to note that Google has never really participated in fact-checking as part of its content moderation policies. The company did, however, invest in a European fact-checking database ahead of recent EU elections. The upcoming fact-checking requirement was originally implemented by the European Commissions new Code of Practice on Disinformation. It started as a voluntary set of self-regulatory standards to fight disinformation but will soon become mandatory. Google's global affairs president Kent Walker said the fact-checking integration "simply isn't appropriate or effective for our services" in a letter to the European Commission. The company also touted its current approach to content moderation, suggesting it did a bang-up job during last years unprecedented cycle of global elections. Google also points to a new feature added to YouTube last year that enables certain users to add contextual notes to videos, saying that it has significant potential. This program is similar to Xs Community Notes and, likely, whatever fresh hell Meta is cooking up. Walker went on to say that Google will continue to invest in current content moderation technologies, like Synth ID watermarking and AI disclosures on YouTube. We have no idea what the EU will do in response to Google once digital fact-checking practices become law. This is happening just after Meta announced it would be ending its fact-checking program in the US, so who knows if Mark Zuckerberg will comply with EU laws. X scaled back its professional fact checkers a while ago. Big tech certainly seems to have a big problem with, um, facts.This article originally appeared on Engadget at https://www.engadget.com/big-tech/google-decides-it-wont-comply-with-eu-fact-checking-law-201514781.html?src=rss
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Some significant changes are coming to Apple Intelligence notification summaries. With the latest slate of developer previews for iOS 18.3, iPadOS 18.3 and macOS Sequoia 15.3, Apple has suspended the system's aggregated notifications, specifically from news and entertainment apps, while it works on improvements to the alerts. The company has also added a new disclosure that appears when users first enable notification summaries. It states that the notifications are a beta feature and that they may produce unexpected results. Separately, the betas add a new option that allows users to decide from the lock screen whether they want notifications from an app summarized. Lastly, the AI-generated alerts use italicized text to further distinguish them from their non-summarized counterparts. Last week, Apple told Engadget it was working on an update to notification summaries. "Apple Intelligence features are in beta and we are continuously making improvements with the help of user feedback," Apple said. "A software update in the coming weeks will further clarify when the text being displayed is summarization provided by Apple Intelligence. We encourage users to report a concern if they view an unexpected notification summary. Notification summaries are one of the features that arrived alongside the initial release of Apple Intelligence with iOS 18.1 and macOS Sequoia 15.1. Shortly after rolling out to regular users, they quickly led to bad press for Apple. Notably, the BBC published multiple reports accusing the blurbs of spreading misinformation. One especially unflattering example saw a summary claim that Luigi Mangione, the alleged murderer of United Healthcare CEO Brian Thompson, had shot himself. This article originally appeared on Engadget at https://www.engadget.com/ai/apple-pauses-ai-notification-summaries-of-news-alerts-in-latest-ios-beta-195900023.html?src=rss
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