 |
|
|
|||||
Middle management can be exhaustingparticularly at the beginning of a managerial career. On the one hand, these employees have to get down into the weeds and help members of their team do their jobs in the most effective ways. They may have some inexperienced reports who need help and development to work effectively and independently. On the other hand, their daily work is governed by layers of leadership above that restrict their autonomy and require them to convince others that new things they would like to try are worth the effort. This combination creates a situation in which middle managers can feel locked in. They are constantly solving problems from their direct reports while determining how to carry out new orders from above. A heavy workload combined with a lack of autonomy can lead to burnout. If you oversee middle managers, here are some things you can do to help detect whether there is a problem and intervene quickly: Tap into your network One significant problem middle managers have is that they may lack a good peer group. Frontline employees often band together and create a social group that creates camaraderie at work and may also extend to lunch outings or happy hour gatherings. Middle managers (particularly when they first ascend into a supervisor role) often lose that social connection. With their promotion, they go from being one of the frontline staff to being one of them. Yet they may not be embraced immediately by other managers. So they not only struggle with the difficulties of the tasks they are given, but they may face that struggle alone. It’s important to create a good social network that middle managers can plug into. This gives them the benefit of a community to talk to, and members of that team can alert other leaders if they see a colleague struggling. Watch for defections When managers start to burn out, they lose resilience. Resilience enables people to maintain a calm and even disposition, even when things go wrong. It enables managers to work closely with team members who need more training or who have made a mistake. As emotional resilience breaks down, managers are more likely to react to mistakes and requests for assistance with anger and annoyance. They may be more likely to punish mistakes rather than use them as learning opportunities. These reactions are likely to create frustration among this managers direct reports. As a result, members of this supervisor’s team may look for other jobs, either by transferring elsewhere in the company or leaving altogether. Exit interviews with frontline employees can help to detect this problem by gathering information about why people are leaving. If a manager is burning out, it will be more effective to work with them to help reestablish their resilience rather than putting them on a punitive performance improvement plan that does not address the emotional component of the problem. Ask better questions When you meet with your direct reports, you might expect to get information from them that would help you to see whether they are exhibiting signs of burnout. Unfortunately, most leaders often ask generic questions like How are you doing? While some workplaces create enough psychological safety to allow employees to feel comfortable talking about fatigue with the job, most new managers will put on a brave face and say they are fine. To address this, it’s important to ask a few questions that require longer answers; these can provide you with insight into how your middle managers are handling the strain. One valuable approach is to ask your reports how they handled a particular situation, rather than how are they doing. This question gets your them to relive the situation in front of you, to describe what happened and how they addressed it. A lot of what youre listening for in this response is the emotion behind it. If you see anger or frustration on the part of your supervisee, that’s a signal that they are having difficulty with the stress of the job. If they talk about losing patience with particular employees, that may also be a warning sign. Use these conversations as a way to encourage middle managers you work with to talk with you when they are feeling overwhelmed. One of the best ways to help your team feel better about their work is for them to know that they are not dealing with stresses alone, and that you are available if they need help.
Category:
E-Commerce
Since assuming office, the Trump administration has upended diversity, equity, and inclusion programs with startling efficiency. Over his first 100 days, President Donald Trump has taken a multipronged approach to derailing DEI initiatives across the federal government, academic institutions, and even the private sector. Through an array of executive actions, Trump has targeted federal anti-discrimination measures that date back 60 years and threatened to withhold funding from public schools and universities that maintain DEI programs. By explicitly directing federal agencies to investigate private employers, Trumps orders have also had a chilling effect across corporate Americaleading a number of companies to cut back on DEI initiatives or at least create the illusion of doing so. As each day seems to bring a new DEI-related action or court ruling, it’s clear that undoing the progress many employers and federal institutions have made on equity and inclusion continues to be a core priority for this government. Heres a closer look at how Trump has chipped away at DEI programs during just his first few months in office: The federal workforce Trump has moved swiftly to eliminate DEI programs that are squarely within his purviewnamely, reversing the equity requirements that President Joe Biden had put in place during his term. One of Trumps first edicts was an executive order that forced agencies to eliminate all illegal DEI efforts. The order explicitly noted that DEI offices would have to be disbanded and roles like chief diversity officer would have to be terminated. The Trump administration also told federal workers they were required to report anyone who tried to continue DEI work under a different nameor risk adverse consequences. Since Trump handed down this order in January, federal agencies have cut at least 428 DEI roles and put those workers on administrative leave, according to The New York Times. (That figure only includes data from the agencies that have publicly reported those job cuts.) Some federal workers who were affected by the cuts claimed their roles had little to do with DEI. Others have said that even their employee resource groups were affected as agencies cracked down on DEI to comply with the executive order. Through other executive actions, Trump reiterated the importance of merit-based hiring across the federal government, and that it should not be based on impermissible factors, such as ones commitment to illegal racial discrimination under the guise of equity, or ones commitment to the invented concept of gender identity over sex. By rescinding an executive order that dates back to 1965, Trump also took aim at a key policy that has been critical to promoting racial equity and curtailing discriminatory hiring practices among federal contractors. For decades, this order has forced the hand of companies that do business with the federal government, compelling them to adopt affirmative action plans that diversified the workforce. With Trumps action, some of the largest employers in the country are no longer subject to those requirements. The education system In recent weeks, Trump has ramped up pressure on the education system, fixing his sights on some of the most elite universities in the country. The administration is currently in the midst of a very public fight with Harvard University, stripping the school of billions of dollars in federal funding, in part because of its refusal to amend its DEI policies and admissions practices. (A number of other universities have also been singled out by Trump over DEI-related issues and face similar threats to their funding.) Last week, Trump pushed through an executive action aimed at college accreditors, who he argues have helped impose DEI requirements on universities. Trumps actions have already pushed many colleges to revise their DEI programs, regardless of whether they have been explicitly targeted: A recent Politico analysis found that more than 30 public universities have either closed their DEI offices or restructured them over the past few yearsincluding the University of Michigan, which was once known for its robust DEI program. While Trumps ongoing battle with higher education has garnered more attention, other academic institutions have not escaped scrutiny over their DEI efforts. In a memo earlier this month, the Trump administration ordered all public schools to eliminate DEI programs, again threatening to rescind federal funding. For now, this directive has been blocked by federal judgesand a coalition of attorneys general in Democratic states have brought a lawsuit against the Trump administration. Since taking office, Trump has also mounted investigations into the public school systems in California, Colorado, and Maine over DEI-related concerns like gender-neutral bathrooms and the rights of transgender students. The private sector Beyond the executive order targeting federal contractors, the Trump administration has attempted to exert its influence over the private sector in other ways. In the same action, Trump clearly directed federal agencies to investigate private-sector companies over any DEI programs that constitute illegal discrimination or preferences. This edict has sparked fear and confusion among corporate leaders, with many executives reportedly losing sleep over the threat of federal investigations. Experts say that a major source of concern has been the lack of clarity around what might be considered illegal DEI. Trumps orders have accelerated a shift in corporate America that had already been underway for some time. In the years since the racial reckoning of 2020, many companies have quietly backed away from the DEI initiatives they had seemingly embraced at the time. Since the Supreme Court overturned affirmative action in 2023, however, employers have taken more drastic action in response to conservative activists like Robby Starbuck, who has waged social media campaigns to pressure companies into cutting their DEI program. Companies like Walmart and McDonalds have eliminated certain DEI policies and pulled out of the Human Rights Commissions Corporate Equality Index, an annual benchmarking survey that measures workplace inclusion for LGBTQ+ workers and is often touted by employers. Even tech giants like Meta and Google have made notable changes to representation goals, which had become common practice across the industry. Some DEI experts argue that not all of these changes should be seen as a full-throated rebuke of diversity work. In some cases, employers are merely folding DEI work into other teams or tweaking programs to ensure they are legally soundnot to mention evaluating whether they continue to be effective. If you see that theres no longer a DEI title at this company, I think that could be bad news, Joelle Emerson, the cofounder and CEO of culture and inclusion platform Paradigm, previously told Fast Company. Or it could be that the company is actually very strategically embedding some of this expertise in ways that are going to have more impact on the business. In fact, a survey recently conducted by Paradigm found that only a fraction of companies19%had actually reduced funding for DEI programs. Still, plenty of companies are now operating from a place of fear, carefully calibrating their external messaging on DEI and in some cases overcorrecting to avoid litigation or excessive scrutiny from Trump. The administrations anti-DEI agenda also seems to be shaping the Equal Employment Opportunity Commissions priorities under new acting chair Andrea Lucas, who has issued guidance on what the agency considers unlawful DEI-related discrimination. In March, Lucas made a controversial decision to send letters to 20 prominent law firms requesting details on their DEI-related practicesfour of which have already reached settlement agreements with the EEOC and agreed to drop the term DEI.
Category:
E-Commerce
Dive into the exhilarating world of innovation with FC Explains, a video series that spotlights the game changers and visionaries from Fast Companys prestigious Most Innovative Companies list. This annual ranking celebrates the trailblazers who are reshaping industries and cultures, pushing boundaries, and transforming the world. First up is Bluesky.
Category:
E-Commerce
All news |
||||||||||||||||||
|
||||||||||||||||||