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2026-02-09 01:30:00| Fast Company

In Southwest Airlines new Super Bowl ad, boarding looks more like the Hunger Games than an orderly process. Set in an airport thats been reimagined as a dense jungle, passengers rush to secure their preferred seats before its too late: a woman swings on a giant vine to cut her fellow travelers; a grandma shoulder-checks a passerby; and a man creates a dummy seatmate out of twigs to convince other fliers that his aisle seat has already been snagged.  The ad is a parody of Southwests former open boarding policy, which, since the airlines official founding in 1971, allowed passengers to choose their own seats in a system that aimed to reduce the hierarchy of tiered seating. In January 2024, Southwest announced that it would be nixing open seating in favor of a more standard assigned seating system, citing the time pressure involved in the open seating process and a new focus on premium seating options as the main reasons for the change. Assigned seating officially rolled out across the airlines operations on January 27.  Southwest describes its new spot, Boarding Royale, as a self-aware clap-back at its former boarding policy. And, at surface value, the ad is funny, well-executed, and accurate for anyone whos ever traveled with a nervous flier (or is one). But, taken alongside Southwests brand moves over the past two years, the ad feels less like a light-hearted self-own, and more like the hypocritical creative output of a brand thats seriously lost the plot. “Boarding Royale” pokes fun at open seating Boarding Royale was directed by the creative agency GSD&M, Southwests longtime agency of record. According to Julia Melle, director of brand and content at Southwest, the ad is designed to introduce assigned seating in a way that recognizes we understand its a category norm” and “feels authentic to our brand. [Photo: Southwest Airlines] Within the spot, there are nods to the various traveler behaviors associated with Southwest’s open seating, such as the traveler who checked in too late, the one who creatively saves seats, and the young families with children who will do anything to ensure they sit together, Melle says. Our most loyal customers have probably witnessed these behaviors more than anyone, so we believe the exaggeration will give them a chuckle. Indeed, the ad does a good job at poking lighthearted fun at the kinds of exasperating, head-scratching behaviors one tends to encounter at the airport. This strategy mightve worked perfectly well if it was, say, making a silly joke at the expense of a rival airline. But it falls flat when its directly making fun of a feature that was a pillar of Southwests brand for decadesand was, until recently, a system that the company touted again and again in its own marketing materials. Southwest’s boarding about-face From its inception, Southwest cultivated a reputation as a quirky, low-cost airline for the everyman. Three key features sat at the heart of that brand positioning: open seating, a staunch stance against hidden fees, and an iconic Bags Fly Free policy. Over the past several years, the company has shaved away all of those commitments.  Some of Southwests earliest ads tout the airlines unique boarding process, which it promised at the time would take less than 10 minutes total. In the 80s, a series of print advertisements promised, Unlike assigned seating, youre free to sit next to someone just like you. For years, the brands unofficial slogan, oft repeated by flight attendants, was You can sit anywhere you wantjust like at church. In 2007, backlash to the concept of Southwest eliminating open seating was so strong that the company published a blog titled, You Spoke and We ListenedSouthwest Says Open Seating is Here to Stay! Southwests marketing often used its open seating modelwhich meant no ticketed class divisions in the cabinto tout its lack of hidden fees compared to competitors. In the early 2000s, many of the brands ads parodied other airlines by showing passengers getting charged additional fees for small luxuries like using the overheard compartments, reclining their seats, or enjoying a snack. In one 2015 campaign titled Transfarency, the company promised, Transfarency means we dont dream up ways we can trick you into paying more.  A brand that’s lost the plot To say that these spots have aged poorly would be an understatement. When it announced its new assigned seating policy in 2024, Southwest also introduced a category of premium seats which come with extra legroom, faster Wi-Fi, and larger overhead binsfor an added cost. Its currently in the process of renovating its cabins to make room for these seats, which will take up one third of each aircrats total seating. In August 2025, it also announced a new policy that requires travelers who dont fit within the armrests of their seat to pay for an extra one in advance. [Photo: Southwest Airlines] The brands most egregious move by far, though, came in March 2025, when it announced that it would kill its Bags Fly Free policy, which allowed travelers to check two bags without added costs. Bags Fly Free was a mantra that Southwest repeated in its marketing for decades, including spots in 2009, 2011, and one in 2023 that has since been made private by the company on YouTube. As recently as September 2025, the company said on an earnings call that ending the signature program would be a destructive step too far. Southwest has also removed a 2024 study from its website which found that eliminating Bags Fly Free would destroy value. This isnt to say that brands arent allowed to change their minds or their business strategies. But Southwest hasnt just evolved with the times; its sacrificed some of its most closely held brand attributes values in pursuit of profit. With just a bit of context on Southwests repeated capitulations to market pressure, Boarding Royale starts to feel less like a silly ad, and more like a betrayal of the companys purpose.


Category: E-Commerce

 

LATEST NEWS

2026-02-08 12:01:00| Fast Company

This weekend, a showdown between the Seattle Seahawks and New England Patriots, some star-studded commercials, and a Bad Bunny concert are taking place. Regardless of which part of Super Bowl LX is most important to you, it is all going down on Sunday, February 8, at Levi’s Stadium in Santa Clara, California. Heres a quick recap before kick-off. How did the Seahawks and Patriots get to Super Bowl LX? This isnt the first time that the Seahawks and Patriots have faced off in the championship game. In 2015, Seattle was defeated by the Patriots 28-24 after an eleventh-hour interception on the one-yard line. New quarterbacks Drake Maye and Sam Darnold may not have chips on their shoulders, but they are still determined to lead their respective teams to victory in this rematch. Speaking of new, according to CBS Sports Research, this is the first Super Bowl that features two teams with both head coaches and QBs all in their first or second season with their respective teams. The Patriots head coach, Mike Vrabel, led his team to a 14-3 season in the American Football Conference. The last obstacle to securing their Super Bowl LX spot was the Denver Broncos, whom they defeated 10-7 in blizzard-like conditions. This marks their 12th Super Bowl appearance and the first since former QB Tom Brady left the team in 2020. If New England winds up victorious, the franchise will break the record for most Super Bowl titles. Both the Patriots and the Pittsburgh Steelers are currently tied with six titles. Mike Macdonald, Seattles head coach, is doing everything in his power to prevent history from being made. He led his team to a franchise record 14-3 season in the National Football Conference. Seattle defeated the Los Angeles Rams 31-27 to earn their spot in the big game. They are on a nine-game winning streak and dont want to see that end. The franchise has been in the Super Bowl three times prior, but they have only won once, in 2014. Dont let their lack of titles deceive you, though: The Seahawks are currently favored to win because of their strong defense and stellar scoring abilities. Who is performing at Super Bowl LX? If you are in it for the music, three diverse artists are ready to put on a show. Green Day will open up the festivities and honor NFL MVPs. Continuing the pre-game momentum, Charlie Puth will tackle the national anthem. Brandi Carlile will perform “America the Beautiful,” then Coco Jones will croon “Lift Every Voice and Sing.” At halftime Bad Bunny, known as Benito Antonio Martínez Ocasio on his birth certificate, is ready to rock the house. Hot off his three Grammy wins just one week prior, the BAILE INoLVIDABLE singer made sure to save his voice on musics biggest night so he could sing out for football fans. (This was despite host Trevor Noahs best efforts to get him to crack.) The Puerto Rico native says he couldn’t be prouder. “What I’m feeling goes beyond myself,” he said when his involvement was announced, according to People. “It’s for those who came before me and ran countless yards so I could come in and score a touchdown.” What commercials have already dropped? If you are in it for the commercials, several were teased or released ahead of the big game. This makes bathroom breaks so much easier. Among the early arrivals is a Grubhub spot featuring George Clooney in his first-ever Super Bowl ad directed by Yorgos Lanthimos. He is far from the only celebrity getting in on the action. Dunkin’ is utilizing the talents of four movie stars in its spot: Ben Affleck, Jennifer Aniston, Matt LeBlanc, and Jason Alexander. Budweiser went in a different direction, relying on nostalgia and its signature Clydesdale horses. This is just the tip of the iceberg of ads, which according to the Financial Times, cost on average about $8 million for a 30-second spot. How can I watch or stream the 2026 Super Bowl? The party gets started on Sunday, February 8, at 6:30 p.m. ET./3:30 p.m. PT. You can catch it on NBC, Telemundo, and Universo. This means that you are covered if you have a traditional cable subscription or over-the-air antenna. As a reminder, watching NBC live with an OTA antenna is free. NBCUniversals subscription-based streaming service is Peacock, which will also stream the big game live. If you cut the cord, you can also utilize a live-TV streaming services such as Hulu + Live TV, Fubo, or YouTube TV. Just be sure to double check it carries NBC in your area. NFL+ is also an option, but it only works on phones or tablets.


Category: E-Commerce

 

2026-02-08 10:00:00| Fast Company

With ever-shrinking attention spans, film students today are struggling to make it to the end of a feature-length movie without getting distracted by their phones. Thats according to a recent article by The Atlantics Rose Horowitch. In a snippet that has since circulated on X, gaining nearly 2 million views since it was posted last week, one of the film studies professors interviewed by Horowitch recalled asking his students about the ending of the 1962 François Truffaut film Jules and Jim. The attention crisis is so dire at schools right now that film professors can't even get their students to finish movies, and the kids don't even look up the plots of the movies they skip, so students fail basic in-class quizzes like "what happened at the end of the movie?" pic.twitter.com/e09bN5ia8J— Derek Thompson (@DKThomp) January 30, 2026 More than half of the class picked one of the wrong options, saying that characters hide from the Nazis (the film takes place during World War I) or get drunk with Ernest Hemingway (who does not appear in the movie), the screenshot read. The film has a run time of 1 hour and 45 minutes.  Naturally, much hand-wringing ensued online. Im so confused. You kind of have to go out of your way to take a film studies course, right?, one X user asked. Imagine not doing the homework, and the homework is watching a movie. Thats crazy, a Reddit user wrote. Im so confused. You kind of have to go out of your way to take a film studies course, right?— Joseph Guarino (@RoninJoey) January 30, 2026 Others called it a crisis of attention. This bleeds into everything. Can’t pay attention to or finish a novel. Need cues to watch a movie because they are on second screens, another X user wrote.  The rise of second-screening and the resulting genre of casual, background-friendly TV shows and movies has been well documented. Many, myself included, will admit to putting on a film only to scroll TikTok with one hand and place an online order on a laptop with the other. In a recent n+1 magazine article, Will Tavlin reports that screenwriters are now being told to have their protagonists announce what theyre doing so that viewers who have this program on in the background can follow along. Film studies professors interviewed by The Atlantics Horowitch say they have even resorted to assigning students only portions of films. One compares his students to nicotine addicts going through withdrawal. Short-form content on social media platforms like TikTok, Instagram, and YouTube have rewired the brain to expect a dopamine hit every few seconds. The closest thing we had to doomscrolling back then was channel surfing, one Reddit user pointed out. Could they play the movies on 2x with Minecraft footage? one X user suggested.  could they play the movies on 2x with minecraft footage?— halogen (@halogen1048576) January 30, 2026 Long films arent the problem here. If anything, they might be the solution. Im actively trying to break my phone addiction, and a big part of that has been using movies as a guaranteed two hours a night off my phone, one Reddit user admitted. Its therapeutic, and Id encourage anyone trying to click less screen time to give it a try. Homework assignment: Sit and watch The Brutalist without once touching your phone, and see how difficult it can be.


Category: E-Commerce

 

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