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Anthropic’s Claude Code tool is having a moment: It’s recently become popular among software developers for its use of agents to write code, run tests, call tools, and multitask. In recent months the company has begun to stress that Claude Code isnt just for developers, but can let other kinds of workers build websites, create presentations, and do researchand stories about non-coders completing interesting projects have filled social media. The latest offering, called Cowork, is a new version (and a rebranding) of Claude Code for work beyond coding, and it could dramatically widen the audience for Anthropics tools within the enterprise. Cowork is in research preview and is available only to Anthropics $100-per-month Max plan subscribers; theres a waitlist for users on other plans. While Claude Code requires an API key and runs in the terminal, users can access Cowork through the Claude desktop app with a familiar chatbot interface. Most important, Cowork is built to access content stored in the file system on the users computer. A user can give the tool permission to modify, or just read, files in a given folder. They can also allow Claude to create new files or organize existing ones. The new tool could help Anthropic as it eyes an IPO in 2026 (reportedly at a $350 billion valuation), and may put additional pressure on Microsoft, which offers a number of predesigned AI agents (for things like research, analysis, and meeting facilitation) as part of its Copilot AI assistant. A December 2025 report from The Information claimed that Microsoft salespeople have been having trouble hitting their quotas selling the companys Azure (cloud) AI products (including agents and agent builders) to enterprises. Microsoft denied the report. Cowork can do simple things like organize a users desktop folders or the contents of a downloads folder. Or it can search folders and emails for recent expenses and collect them in a new folder. But its most powerful use cases involve more complicated tasks. The tool can produce slide decks, large reports, or spreadsheets by calling up local (folder) data or data from connected business tools (such as Microsoft Teams or Zendesk) and then synthesizing the information. For multipart tasks, Cowork can create subagents for each part. Each of the subagents start with a clean context window so it has plenty of room to gather and remember information about its task. (In single chats with complex tasks, chatbots sometimes run out of context window memory, or become overwhelmed with data and then fail to make sense of it.) For example, a user might present the tool with a long document, then ask the AI to analyze it from different perspectives (legal, financial, ethical, public relations, etc.). A main agent might assign each perspective to a subagent. Each subagent would work independently to collect data and form a draft document, then return to sync up its work with that of the other subagents. A master document would be created and delivered to the user. Then the user might begin talking to the chatbot about how to refine the result. The Anthropic model that underpins Cowork is the same or very similar to the ones that power Claude Code. These models have already spent a significant amount of time working with real-world developers on real work. The models have already seen lots of different kinds of complex tasks, including unique edge cases, and have run into many types of roadblocks. Theyve been trained on lessons learned from that experience. For those reasons, along with the inherent quality of Anthropics models, workers may find in Cowork their first taste of AI agents that build trust through qualitywhich could change how people see the technology as a tool that can actually help them at work.
Category:
E-Commerce
As our attention spans and cognitive abilities are increasingly damaged by digital overuse and AI-mediated shortcuts, the ability to focus deeply and learn something in depth is quickly becoming a critical skill. Never have we had such broad access to information. And never have so many people felt unable to concentrate long enough to truly master anything. Learning is everywhere, yet depth feels elusive. In a world where artificial intelligence can retrieve, summarize, and recombine information faster than any human, what remains valuable is the capacity to incorporate it. And for that to be possible, you need to stay with a subject long enough for it to transform you. To develop judgment, sensibility, and embodied understanding. {"blockType":"mv-promo-block","data":{"imageDesktopUrl":"https:\/\/images.fastcompany.com\/image\/upload\/f_webp,q_auto,c_fit\/wp-cms-2\/2026\/01\/PhotoLVitaud-169.jpg","imageMobileUrl":"https:\/\/images.fastcompany.com\/image\/upload\/f_webp,q_auto,c_fit\/wp-cms-2\/2026\/01\/PhotoLVitaud-11.jpg","eyebrow":"","headline":"\u003Cstrong\u003ESubscribe to Laetitia@Work\u003C\/strong\u003E","dek":"Women power the worlds productivity its time we talked more about it. Explore a woman-centered take on work, from hidden discrimination to cultural myths about aging and care. Dont miss the next issue subscribe to Laetitia@Work.","subhed":"","description":"","ctaText":"Learn More","ctaUrl":"http:\/\/laetitiaatwork.substack.com","theme":{"bg":"#2b2d30","text":"#ffffff","eyebrow":"#9aa2aa","subhed":"#ffffff","buttonBg":"#3b3f46","buttonHoverBg":"#3b3f46","buttonText":"#ffffff"},"imageDesktopId":91472264,"imageMobileId":91472265,"shareable":false,"slug":""}} Engineering scarcity in a world of abundance It is striking that some of the wealthiest people on the planet are actively trying to recreate conditions of scarcity for learning. Silicon Valley billionaires famously send their children to schools with no screens. The goal is to give the young brains of their offspring the chance to build attention, memory, and imagination without constant digital solicitation. And to give them an edge over hyperconnected, cognitively eroded plebs. Conscious of the erosion of their cognitive abilities, more and more people attempt to engineer artificial information scarcity for themselves. They block websites, silence notifications, use distraction-free devices, or retreat into deep work bubbles. A growing number deliberately swap smartphones for so-called dumb phones, accepting inconvenience in exchange for cognitive space. Among younger generations, a curious trend has emerged on TikTok: videos of people filming themselves doing absolutely nothing. What looks like absurdity is, in fact, a rebellion against overstimulationa desire to recover the ability to sit with oneself without external input. All these strategies point to the same intuition: Abundance without boundaries is not liberating. It is paralyzing. And learning, in particular, seems to require limits to flourish. Learning when the future is radically uncertain This matters all the more because learning has lost one of its traditional motivations: predictability. For decades, acquiring skills was tied to relatively stable professional trajectories. You learned accounting to become an accountant, law to become a lawyer, engineering to become an engineer. The link between effort and outcome was broadly intelligible. Today, nobody knows which skills will be valued among future white-collar workersor whether many of those will still be hired at all. Entire professions are being reshaped, fragmented, or automated faster than educational institutions can adapt. In such a context, learning can feel strangely demotivating. Why invest years mastering something that may soon be obsolete? And yet, this very uncertainty may make deep learning even more meaningful. When external guarantees disappear, learning becomes less about employability and more about orientation, about building internal resources like discernment, aesthetic sense, and intellectual resilience. This is where Taoist-inspired approaches to learning suddenly feel increasingly relevant. Whats Taoism? As one of the great spiritual traditions of China, it is traditionally associated with the Tao Te Ching, attributed to Lao-Tzu (around the 6th century BCE), and later texts such as the writings of Zhuangzi. At its core lies the concept of the Taooften translated as the Waythe underlying, ever-changing principle that governs the natural world. Taoism is not a doctrine of control or optimization. It emphasizes alignment rather than domination, and harmony rather than performance. One of its central ideas is wu wei, often mistranslated as nonaction but better understood as effortless action: acting in accordance with the natural flow of things rather than forcing outcomes. Another key idea is pu, the uncarved block, symbolizing simplicity, openness, and unconditioned potential. Taoist wisdom consistently warns against excessof desire, of knowledge, of interventionand values emptiness, slowness, and restraint as conditions for clarity. In short, Taoism offers a sharp lens through which to rethink how we learn today. A lesson from Fabienne Verdier: scarcity as a teacher I was reminded of this while reading Passenger of Silence, French artist Fabienne Verdiers remarkable account of the 10 years she spent in China in the 1980s, studying calligraphy and immersing herself in Chinese artistic and philosophical traditions. (Until March 2026, some of her striking works are being exhibited at the Cité de lArchitecture museum in Paris, offering a visual echo to the intellectual journey she describes.) Verdier recounts the ascetic teaching methods of her calligraphy master. The caricature comes to mind immediately: the merciless master in Kill Bill, forcing Beatrix Kiddo to repeat the same gesture endlessly, withholding validation until the student is almost broken. Repeat and repeat and repeat the same strokeuntil boredom, frustration, and despair surface. Wait months, sometimes years, before being deemed worthy of moving on. Prove motivation, patience, and humility before even being accepted as a student. At one point in her book, Verdier recounts a decisive moment of collapse after being asked to paint endlessly the same strokesone that her master greets not with concern, but with joy. After months and months of training, I burst out one winter morning in front of my master:I cant go on anymore; I dont know where I am. In short, I dont understand anything anymore.Goo, good.I dont know where Im going.Good, good.I dont even know who I am anymore.Even better!I no longer know the difference between me and nothing.Bravo! The more I fumed, the more delighted he became, his face radiant with happiness and amazement. He was hopping with joy, tears in his eyes. I went on, overwhelmed by an inner pain, thinking he hadnt understood what I was saying:After all these years of practice, I realize that I am still just as ignorant in the face of the universe. I will never manage to accomplish what you are asking of me.Yes, that is exactly it, he said, clapping his hands with joy. He danced in place with an incomprehensible delight. At that moment, I thought he was delirious.You have no idea how much pleasure youve just given me! There are people for whom an entire lifetime is not enough to understand their own ignorance. 5 Taoist principles of learning we could all adopt 1. Learning as transformation, not acquisition: In Taoism, knowledge is not something you accumulate but something you become. The Tao Te Ching repeatedly suggests that true understanding comes not from adding more, but from stripping away the superfluous. Mastery is not about collecting credentials or information, but about internal change. Learning is successful when it alters how you act in the world. 2. Patience as a prerequisite: Lao-Tzu famously writes: I have just three things to teach: simplicity, patience, compassion. These three are your greatest treasures. Patience is a condition for learning to occur at all. Progress cant be forced. Growth unfolds in its own time, like the seasons. In learning, waiting is not wasted time but part of the processespecially when what is being learned is judgment, taste, or sensibility. 3. Scarcity and simplicity as cognitive discipline: Taoism consistently warns against excess. The ideal learner is not surrounded by infinite resources but protected from distraction. Fewer tools, fewer references, fewer stimuli allow attention to settle. As Lao-Tzu notes: When you realize there is nothing lacking, the whole world belongs to you. 4. Process over outcomes: Taoist wisdom is skeptical of linear progress and measurable outcomes. Learning does not move smoothly from beginner to expert; it circles, deepens, stalls, and restarts. This stands in stark contrast to modern learning cultures obsessed with efficiency, milestones, and KPIs. If you focus too much on results, you miss the internal transformations that constitute real mastery. 5. Boredom and not-knowing as thresholds: Perhaps the most radical principle is the role of boredom. Taoist practices value stillness and emptiness as gateways to insight. In learning, boredom is often the point where superficial motivation collapsesand where something deeper can begin. To tolerate boredom, uncertainty, and silence is to resist the constant stimulation of digital environments. Learning humility in an age of hubris Taoism dismantles the illusion of mastery and domination. It reminds us that knowledge is always partial, that control is fragile, and that force ultimately backfires. Water defeats rock.Those who claim to know do not truly know. Learning, in this tradition, is inseparable from the recognition of ones ignorance. Verdiers master does not celebrate her despair out of cruelty, but because she has finally reached a point where ego, certainty, and ambition collapse. Only then can real learning begin. This stands in sharp contrast with our contemporary climate of hubristechnological, economic, and politicalwhere confidence is rewarded more than doubt. Taoist learning offers a counter-ethic. It teaches that in brutal times, restraint may be the most radical form of resistance. {"blockType":"mv-promo-block","data":{"imageDesktopUrl":"https:\/\/images.fastcompany.com\/image\/upload\/f_webp,q_auto,c_fit\/wp-cms-2\/2026\/01\/PhotoLVitaud-169.jpg","imageMobileUrl":"https:\/\/images.fastcompany.com\/image\/upload\/f_webp,q_auto,c_fit\/wp-cms-2\/2026\/01\/PhotoLVitaud-11.jpg","eyebrow":"","headline":"\u003Cstrong\u003ESubscribe to Laetitia@Work\u003C\/strong\u003E","dek":"Women power the worlds productivity its time we talked more about it. Explore a woman-centered take on work, from hidden discrimination to cultural myths about aging and care. Dont miss the next issue subscribe to Laetitia@Work.","subhed":"","description":"","ctaText":"Learn More","ctaUrl":"http:\/\/laetitiaatwork.substack.com","theme":{"bg":"#2b2d30","text":"#ffffff","eyebrow":"#9aa2aa","subhed":"#ffffff","buttonBg":"#3b3f46","buttonHoverBg":"#3b3f46","buttonText":"#ffffff"},"imageDesktopId":91472264,"imageMobileId":91472265,"shareable":false,"slug":""}}
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E-Commerce
Quiet quitting. Silent space-out. Faux focus. Call it what you want, a lot of todays workers are going through the motions on the surface while quietly powering down beneath it. Nearly half of Gen Z employees say theyre coasting, and overall U.S. employee engagement sits at a decade low. When engagement fades, performance becomes performative. But disengagement isnt just a problem to solve, its a signal to heed. Employees arent turning off. Theyre trying to tell us something. As CEO of SurveyMonkey, Ive witnessed how curiosity can be the cure to the workplace phenomenon resenteeisma state of resentment combined with absenteeismwhich is often fueled by the current economic uncertainty, high-profile layoffs, and the always looming threat of a recession that compels employees to stay in difficult jobs. Here are a few best practices: When you ask better questions, you reveal truer truths By asking better questions, you can get to the heart of what employees really need. A few small shifts in your approach to asking can make a big difference. Ask about feelings and solutions separately. Instead of asking, What do you think about manager-employee communications? Ask, How do you feel about manager-employee communications? Then, separately, What do you think would make it better? Dividing feelings and solutions into two distinct categories enhances understanding of each, providing a better roadmap to real change. Keep it simple. Avoid double-barreled questions that blur answers. Instead of asking, How satisfied are you with your managers communication and support? Ask two clear questions: one about communication and one about support. Be receptive to harsh truths. When you ask questions with a genuine interest in the answers, employees will be more likely to open up, share ideas, and re-engage. Asking harder questions often reveals truer answers that get to the heart of the matter faster. Youll hear frustrations, confusion, and even criticism. But discomfort is often where innovation starts. Plan to be uncomfortable, and you wont be disappointed. Be clear about anonymity. Anonymity can surface more honest feedback, but its not always the best route. Sometimes youll want to follow up on a great idea or recognize the person who shared it. Either way, be transparent about whether feedback is anonymous. People will keep sharing when the ground rules are clear. Make every day listening second nature Too often, conventional check-ins like annual reviews and quarterly surveys feel like impersonal boxes to check. Approached clinically, managers are more likely to miss early signs of disengagement. When people feel like their feedback is lost in a dashboard, they stop providing it. Employees know when feedback requests are performative, and they respond as such. Sincere listening needs to be lighter, faster, and less formal. You can normalize curiosity in small, consistent ways, including: Ask a simple question at the end of a team meeting: Whats standing in your way today? or What can we improve this week? Run short, focused pulse surveys that take 60 seconds or less to answer. Follow up verbally when something needs clarification, rather than using email or Slack. Share one piece of feedback youve acted on recently. My team has seen that a five-minute feedback loop can reveal what a 50-question survey misses. Its less about frequency and more about follow-through. When employees see their input lead to action, trust grows, and engagement follows. Take every comment seriously Even the tiniest morsel of feedback can spark outsized change. A lone remark can connect teams, bridge silos, and turn passive frustration into active progress. One of the best examples Ive seen came from a deceptively simple comment in a benefits survey from our Chief People Officers team. While the overall feedback was positive, one person asked: What about the janitorial staff? This simple yet powerful question led her team to re-evaluate benefits for the vendor partners who keep our offices running every day. Within months, she expanded health insurance, paid time off, and transportation benefits to all contract employees. The ripple effect of this change was immediate. Our contractors said they felt more motivated, and regular employees were proud to work for a company that took care of everyone under its roof. That motivation and pride translated into stronger engagement, higher productivity, and a more unified culture. All of it started with a single comment, taken seriously. Start small, stay curious Resenteeism isnt just a blip. Its a signal. If we know how to listen, we can turn that signal into strategy. The key is to start small and stay consistently curious. Ask one question. If you dont get specific feedback, such as a vague All good! or Its fine!, reframe it: What part of this experience didnt land for you? If its a 9 out of 10, what would make it a 10 out of 10? You cant reverse disengagement overnight, but you can make incremental progressand progress compounds. Its a philosophy my team and I try to live by: better is better. What question will you ask today?
Category:
E-Commerce
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