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2026-01-26 22:00:00| Fast Company

Every month, around two billion people see AI Overviews, Googles AI-powered search feature that generates summaries to users queries. Now, a new study is revealing a concerning pattern among some of these responses: When asked health-related questions, AI Overviews appears to turn to YouTube significantly more often than trusted medical sites. Since its inception, AI Overviews has faced its fair share of controversies, from early reports of the product spewing nonsensical answers to a series of lawsuits from businesses and publisher groups alleging that the feature is damaging to organic traffic patterns. The most recent concern with AI Overviews emerged via an investigation from The Guardian on January 2, which alleged that the tool has a tendency to provide users with false, misleading, and potentially dangerous health guidance. At the time, Google refuted those claims. Now, a new study from the AI SEO tool SE Ranking, published on January 14, has revealed that AI Overviews is two to three times more likely to cite YouTube videos than “trusted medical sites” in response to health queriesbut Google says that’s not the full picture. “From the AIs point of view, all of this content exists in the same pool. To understand how AI Overviews collects its health guidance on the web, researchers at SE Ranking analyzed more than 50,000 health-related Google searches from German users. That location was chosen, per the studys authors, for its strictly regulated healthcare system. If AI systems rely heavily on non-medical or non-authoritative sources even in such an environment, the authors wrote in a published report, it suggests the issue may extend beyond any single country. SE Ranking found that, of all the AI Overview results, only about 34% came from “trusted medical sources” (which it defines as sites like medical institutions, academic journals, government institutions, and more), while the other 66% originated from “general or non-expert sources” (like commercial sites or blogs).  In fact, YouTube was the leading source for all health-related inquiries; accounting for 4.43% of all AI Overviews citations. According to the report, thats 3.5 times more citations than netdoktor.de, one of Germanys largest consumer health portals, and more than twice the citations of MSD Manuals, a well-established medical reference. In total, 20,621 out of 465,823 AI Overviews results cited YouTube. This matters because YouTube is not a medical publisher, the report reads. It is a general-purpose video platform. Anyone can upload content there (e.g., board-certified physicians, hospital channels, but also wellness influencers, life coaches, and creators with no medical training at all). From the AIs point of view, all of this content exists in the same pool. In a statement to Fast Company, Google refuted SE Ranking’s findings. The company said the study’s definition of a trustworthy source is “flawed and overly simplistic,” adding that, “it classifies nearly two-thirds of sources as ‘less reliable’ by lumping together everything from commercial sites to multi-topic blogs. This ignores the reality that an expert-written article on a “multi-topic blog” can be a high-quality source.” Google noted that a close look at the report’s top 10 most-cited domainswhich, alongside YouTube, include the German Heart Foundation and the country’s second-largest health insurerreveals that they are “virtually all respected, authoritative sources for information, which directly contradicts the report’s central narrative.” Further, it added, the claim that AI Overviews turns to YouTube two to three times more than trusted medical sites “ignores the fact that a wide variety of credible health authorities and licensed medical professionals create content on YouTube.” Google pointed to the fact that, per the study’s own findings, 24 of the 25 most-cited YouTube videos came from medical-related channels like hospitals, clinics, and health organizations. (Though, SE Ranking’s researchers note in the report, those 25 videos are “just a tiny slice” of all YouTube videos that AI Overviews actually links). In all, a spokesperson said, “The implication that AI Overviews provide unreliable information is refuted by the report’s own data, which shows that the most-cited domains in AI Overviews are reputable websites. And from what we’ve seen in the published findings, AI Overviews cite expert YouTube content from hospitals and clinics.”


Category: E-Commerce

 

2026-01-26 21:30:00| Fast Company

CEOs of Minnesotas biggest companies signed a public letter calling for immediate de-escalation of tensions after weeks of silence following Immigration and Customs Enforcement (ICE) descending upon the state, which has led to civilian deaths, abductions, economic stand-stills and a profound disruption of daily life. On Sunday, chief executives of more than 60 major corporations like Target, Best Buy, 3M and General Mills, called for “immediate de-escalation of tensions” in Minnesota. The letter came following federal agents shooting and killing Alex Pretti, a 37-year-old VA ICU nurse while he was on the ground. Weeks earlier, Renee Good, was also shot and killed by ICE agents while in her vehicle.  The letter marks a shift for major companies headquartered in Minnesota, many of which put out public statements in 2020 following the murder of George Floyd, but were quiet on the chaos swirling around ICEs presence in their state. (Earlier this month, Fast Companys Joe Berkowitz received no reply from any major Minnesota company when asked to comment about ICE.) The letter reads, in part: In this difficult moment for our community, we call for peace and focused cooperation among local, state and federal leaders to achieve a swift and durable solution that enables families, businesses, our employees, and communities across Minnesota to resume our work to build a bright and prosperous future.” But experts think the call for peace fell short of criticizing the illegal actions that have been increasingly taken by federal immigration agents in recent weeks. Weak leadership just makes workers more anxious While the organization has been operating largely without warrants, and have been caught on video violently detaining people (even U.S. citizens), the letter stayed away from any criticism of either the Trump administration’s direction or ICE agents themselves. Thats been common during President Trumps second term: many organizations havent pushed back on the administrations rollbacks on DEI efforts, for example. Instead, the letter stuck to neutral language, such as “the recent challenges facing our state” to describe the situation.  The letter has received criticism: On social media, some commenters call it a pseudo-statement, spineless and mealy-mouthed. Sonia Daniels, a consultant and organizational systems expert who studies how people, power, and institutional behavior intersect, tells Fast Company that the letters clear display of neutrality was intentionaland also, she believes, the wrong call.  “Leaders often reach for language about calm and deescalation when they are actually trying to manage risks, not reality, she says, and adds that while this instinct feels responsible, it isn’t. She explains how failing to accurately speak about a situation of such magnitude has the potential to even cause more damage. “When leaders refuse to name the source of harm, they shift the burden to the employees,” Daniels says. “When that happens, workers are left to absorb fear, confusion, and moral tension while leadership stays abstract and polite, which erodes trust fast.”  Actions speak louder than words Instead of staying neutral to avoid any potential blowback, Daniels says CEOs should tell the truth about where they stand, as well as offer resources to their workforce who will undoubtedly be affected by ICE’s ongoing raidsand are, in many cases, afraid to go to work.  “Statements alone do not stabilize people, Daniels explains. Unless action follows. While the open letter stated that companies’ efforts have included “close communication with the Governor, the White House, the Vice President and local mayors”, many agree that doesn’t feel like enough.  Cameron Kolb, a CEO adviser, tells Fast Company that fairly neutral-sounding open letters like this one “are disconnected from the employees and community, especially residents, from the current realities.” Kolb says that leaders in Minnesota should be openly talking about the impact ICE operations have had on the community, as well as providing support for de-escalation efforts”including backing community investigations.”“True leadership, especially in times of crisis, involves more than preaching for unity. It involves an alignment of the public position with demonstrated support for the most affected, Kolb says. Community leadership Meanwhile, as top business leaders stay relatively neutral-sounding, the citizen leaders of Minnesota are taking action.  On Friday, community leaders, along with citizens, faith leaders, and labor unions organized a day of action where over  75,000 took to the streets to stand against ICE and hundreds of thousands participated in an economic blackout. ICE continues to make everyone less safe, and Minnesotas Labor Movement repeats and amplifies our call for them to leave our state immediately, said Bernie Burnham, Minnesota AFL-CIO President, in a statement following the killing of Alex Pretti.  Minnesotas Labor Movement will continue to actively support and stand in solidarity with every worker who has been unlawfully detained. We stand shoulder to shoulder with our fellow Minnesotans in the face of a hostile federal government.


Category: E-Commerce

 

2026-01-26 21:15:00| Fast Company

Nissan is recalling thousands of its 2025 and 2026 vehicles due to a flaw which could potentially cause the door to open while driving, increasing the risk of injury or a crash, according to a notice from the National Highway Traffic Safety Administration (NHTSA).  Nissan North America, Inc. is recalling approximately 26,432 vehicles, including certain 2025 Altima, Sentra, 2025-2026 Frontier, and 2026 Kicks because the door strikers, which hold the door in place, may have been improperly welded and can break. The company estimates about 1% have the defect that prompted the recall.  Customers may notice a rattling noise from the door striker if only one side of the striker wire is cracked; however, if both sides crack, there may be no warning prior to failure, the notice said.  This recall comes just two months after Nissan previously recalled over 41,000 vehicles due to defective windshields that may cause decreased visibility.  Heres what to know.  Which Nissan vehicles are being recalled? The recall covers Nissan vehicles, which were manufactured between August and September 2025.  2026 Nissan Kicks  Production dates: August 23, 2025 – September 26, 2025 Number of vehicles: 3,434 2025 Nissan Altima Production dates: August 4, 2025 – September 8, 2025 Number of vehicles:  7,627 2025-2026 Nissan Frontier Production dates: August 4, 2025 – September 8, 2025 Number of vehicles: 8,383  2025 Nissan Sentra Production dates: August 21, 2025 – September 6, 2025  Number of vehicles: 6,988   This issue is specific to those vehicles equipped with a suspect door striker and no other Nissan or INFINITI vehicles are affected. What should I do if I own one of the recalled Nissan vehicles? According to the NHTSA notice, Nissan said the companys dealers will replace the door strikers free of charge; and expect to send recall notification letters out to owners by March 13.  Owners can contact Nissan’s customer service hotline at 800-647-7261Nissan’s numbers for this recall are PD185 and PMA61or contact the National Highway Traffic Safety Administration Vehicle safety hotline at 1-888-327-4236. Starting on Wednesday, January 28, owners can find out if their vehicles are affected by this recall by keying in their 17-digit vehicle identification number, or VINs, to the NHTSA.gov website. 


Category: E-Commerce

 

2026-01-26 21:02:17| Fast Company

The U.S. Treasury Department has cut its contracts with Booz Allen Hamilton, after a former contractor who worked for the firm was charged and subsequently imprisoned for leaking tax information to news outlets about thousands of the countrys wealthiest people, including President Donald Trump. The latest move is in line with Trump administration efforts to exact retribution on perceived enemies of the president and his allies despite Booz Allen’s recent contributions to Trump’s ballroom project, expected to cost more than $400 million. Still, Booz Allen, which is a major defense and national security technology firm, maintains extensive government contracts with other agencies, including the Defense Department, Homeland Security, and various intelligence agencies. In 2024, former IRS contractor Charles Edward Littlejohn of Washington, D.C. who worked for Booz Allen was sentenced to five years in prison after pleading guilty to leaking tax information about Trump and others to news outlets. Littlejohn gave data to The New York Times and ProPublica between 2018 and 2020 in leaks that appeared to be unparalleled in the IRSs history, prosecutors said. In court documents, prosecutors said Littlejohn had applied to work as a contractor to get Trumps tax returns and carefully figured out how to search and extract tax data to avoid triggering suspicions internally. Treasury says the agency has 31 contracts with Booz Allen Hamilton totaling $4.8 million in annual spending and $21 million in total obligations. The firm is headquartered in McLean, Va. Treasury Secretary Scott Bessent said in a statement that the firm failed to implement adequate safeguards to protect sensitive data, including the confidential taxpayer information it had access to through its contracts with the Internal Revenue Service. Brian P. Hale, a Booz Allen spokesperson, said the firm has consistently condemned Littlejohn’s actions and has zero tolerance for violations of the law. Booz Allen fully supported the U.S. government in its investigation, and the government expressed gratitude for our assistance, which led to Littlejohns prosecution, Hale said. “We look forward to continuing discussions with Treasury on this matter. Booz Allen says it doesn’t store taxpayer data on its systems and has no ability to monitor activity on government networks. Shares of the firm, which trade on the New York Stock Exchange, were down from $102 per share on Friday to $91 and falling on Monday after the announcement. The firm’s latest quarterly filing with the SEC, for the period ending Dec. 31, states that major risks to the firm include “any issue that compromises our relationships with the U.S. government or damages our professional reputation, including negative publicity concerning government contractors in general or us in particular.” Fatima Hussein, Associated Press


Category: E-Commerce

 

2026-01-26 21:00:00| Fast Company

The post-commute changing from sneakers to office-friendly pumps is something well-known to many workers. But could it become a thing of the past? At a growing number of startups and tech offices, workers are taking some of the comforts gained from work-from-home days and leaving behind their shoes.  No shoes at Cursor NYC, angel investor Ben Lang posted on social media in October, showing a pile of shoes at the AI companys entrance.  Wholly dedicated to the cause, Lang has created the website noshoes.fun, a no-shoes office directory for those who feel equally passionate about having their feet get some fresh air during the work day.  Among the 21 companies listed are small startups, where a founding team works out of someones house, and taking off your shoes is simply common courtesy. Others are large: like productivity app company Notion, who adopted a no-shoes policy in their HQ until around four years ago, or AI-powered QA Spur, who offer branded slides upon arrival at their office in Manhattan. Responses to Langs post were mixed. Oh dear, one user wrote. Imagine the smell. Are there slippers for the bathroom??? wrote another. Another: Imagine bringing round a client.  The shoeless office is growing in popularity, as an unconventional approach to improve focus and create a comfortable environment as more workers return to the office. The trend has since made it across the pond, as the Guardian recently reported, with some British companies taking their cues from Americas West Coast as a way to improve focus, comfort and even staff morale.  Shoeless offices might sound like a gimmick. But who knows? With record levels of burnout (76% of U.S. workers reporting at least one mental health condition), anything that can help the office feel a little bit more like home could have an impact on morale. Of course, regardless of being a cute workplace trend, taking off outdoor shoes inside is widespread across countless cultures the world over. It is common courtesy to remove your shoes upon entering the home in countries like Germany, Switzerland and Scandinavian countries. In Muslim households, shoes are left at the door as a sign of respect. In Japan, taking shoes off and switching to slippers to wear inside is extremely common in schools and in many places of business; taking them off in peoples homes is standard practice. It also has pop cultural precedent. Recall Alexander Skarsgrds Succession character, tech mogul Lukas Matsson, walking sans-shoe between private jets in the shows final season. Or Bert Cooper in Mad Men striding around his Manhattan advertising agency in socked feet.  Many amongst us will have been guilty of slipping off a particularly uncomfortable pair of wingtips under the work desk at one time or another. And as the pendulum swings back on work-life balance, and the 9-5 is replaced by a 996 grind mentality, particularly among AI startupsthe very least you can be is cozy while working a 72 hours work week.


Category: E-Commerce

 

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