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2025-04-01 09:11:00| Fast Company

Spatial intelligence is an emerging approach to deploying AI in the physical world. By combining mapping data with artificial intelligence, it aims to deliver smart data tied to specific locationseven indoors and across multiple stories. With this technology, maps become more intelligent, evolving into 3D representations that offer contextual information not just about places, but also about the people and activities within them. While Google Maps and other platforms have long mapped streets and roads, the vertical, or Z-axis (i.e. spaces above and below ground) has remained largely uncharted. Until now. The ability to project dynamic intelligence into our world has long been a staple of science fiction and has indeed inspired some real world innovations in Silicon Valley such as early cellphones at Motorola, which were inspired by the Star Trek communicator; or the metaverse, which was inspired by Neil Stephensons novel Snow Crash); any one of several technologies inspired by the film Minority Report, and holograms inspired by Star Wars, to name a few. Today, with large language models handling the delivery and interpretation of information, maps are struggling to catch up. Embedding AI more deeply into our physical environments not only gives contextual relevance to the structures and parts of our physical world, it creates new channels for data collection and analysisabout people, behaviors, and interactions. This means, in effect, that information about places is no longer limited to a flat map; it can now be dynamic, hyper-localized, and personal. Whos building spatial intelligenceand why Many companies are working on spatial intelligence from different angles. Some, like Descartes Labs, synthesize satellite, weather, and market data into actionable intelligence. Blacksky supports military and commercial partners by tracking rapid changes in geography. Mapbox customizes route planning by adding layers of intelligencelike dining options, scenic routes, or even music. Carto helps businesses analyze spatial data to identify patterns and turn those insights into strategy or revenue. While companies like Carto work on backend analytics, others like Mapbox provide direct consumer utility. And the AR industry continues to geolocate content.  However, todays spatial analysis is still largely limited to flat maps. To broaden its utility, mapping must become more immersiveaccounting for 3D objects, vertical space, and highly localized environments.  Another ambitious player in the field, World Labs, was cofounded by Stanford professor Fei-Fei Li, often called the godmother of AI. The company is building Large World Models (LWMs) that can perceive, generate, and interact with 3D worldscomplete with physics, semantics, and control. With $230 million in funding from a sizable roster of Silicon Valley luminary VCs and companies, World Labs aims to generate limitless virtual spaces, essentially layering privatized dimensional data onto the digital world. Dr. Lis dual roleleading this company while also advising the state of California on AI policyraises potential conflicts of interest, especially as other companies lack such access or influence.  The energy problem behind the tech Building and operating spatial intelligence systems demands massive power, and already AIs energy consumption is straining the grid. As AIs energy appetite grows, some tech companies are turning to nuclear power. Microsoft, for example, is funding the restart of Three Mile Island in Pennsylvania; and Amazon has acquired land near the plant. Alphabet/Google signed a deal to purchase energy from multiple small modular reactors through Kairos Power, and Nvidia,  has been backing nuclear-powered AI deployments with PG&E at Californias Diablo Canyon by managing the facilitys First Commercial Deployment of an On-Site Generative AI solution for their Nuclear Energy Sector. Meanwhile Meta, whose prior attempts towards nuclear energy were thwarted by bees, has not given up its effort, and has released an RFP seeking nuclear power partners with either small or large reactors to help them reach their energy usage goals.  It is worrying that the companies that have created the move fast and break things ethos are now getting into the nuclear energy gameand selling their generative AI software to run these nuclear power plants. Many small distributed reactors are being proposed by startups with limited nuclear experience, some near population centers. There are also questions about the dangers and resilience of AI-run software and testing practices, especially when applied to systems as critical as nuclear energy.  The return of nuclear power in service of AI and spatial intelligence raises serious concerns, given past nuclear efforts in the U.S. have been fraught with issues such as meltdowns, leaks, and equipment failures. Now, with climate change intensifying and weather patterns destabilizing, previously safe waste storage sites may also be at risk. Spatial intelligence holds undeniable appeal to many, both for utility and profit. The ability to access real-time, contextual information about any spaceeven vertical onesis indeed seductive. But underneath that convenience lies a complex reality: a world where every space could be subject to tracking, surveillance, and monetization. And that, combined with a nuclear push, plays into powering the tech sector and governments vision for new kinds of smart cities, hinted to have less regulation and broader experimentation, with big energy needs. As AIs energy demands grow, the quiet revival of nuclear power by tech folks suddenly disrupting power to build, restore, and run private nuclear power plants, may carry many more unforeseen consequences that will impact all of our lives. 

Category: E-Commerce
 

2025-04-01 09:00:00| Fast Company

Tres Xemeneies (Three Chimneys) is a former coal-fired power plant in Sant Adri de Bess. Think of it as Barcelonas own Battersea Power Station, London’s iconic power station that has been redeveloped into a technological hub (and Apple’s new London digs). Like Battersea, Barcelona’s plant is set to undergo a radical transformation into the new Catalunya Media Citya cutting-edge hub for digital arts, technology, and education.  The winning design is called E la nave va, a nod to Federico Fellinis film of the same name, which translates to And the Ship Sails On, a reference to how this long-dead structure that resembles a three-mast ship will keep cruising history in a new era. According to its creatorsBarcelona-based Garcés de Seta Bonet Arquitectes and New York-Barcelona firm Marvelthe project promises to honor the sites industrial legacy while propelling it into a sustainable, community-centric future. The project is slated to break ground in late 2025 and be completed by 2028. [Image: Garcés de Seta Bonet Arquitectes/Marvel] Three Chimneys looks exactly how it sounds: a gigantic structure dominated by three 650-foot-tall chimneys. The brutalist plant was built in the 1970s and faced controversy even before its opening. Many of the residents of Badalona and Barcelona hated it both for the aesthetics and the environmental implications. Its problems continued in 1973, when workers building the station went on strike for better working conditions, and one person was killed by police. The company that ran the station was also sued because of the pollution it caused, and the plant eventually shuttered. [Photo: courtesy Garcés de Seta Bonet Arquitectes/Marvel] The structure is imposing. Its giant concrete vaults, labyrinthine floors, and towering chimneys presented a unique challenge to preserving its industrial DNA while adapting it for the 21st century. Guido Hartray, founding partner of Marvel, tells me over email that the buildings dense structure and distinct spatial qualities guided the strategy. Rather than force modern elements onto the existing framework, the team used the buildings features to organize its function. [Image: Garcés de Seta Bonet Arquitectes/Marvel] For instance, the lower floorswith their enclosed, cavernous spaceswill house vocational training classrooms and research labs, while the airy upper levels with their panoramic coastal views will host incubators and exhibition halls. We kept the existing structure largely unaltered, Hartray says, retaining its experiential qualities and limiting modifications. This approach ensures that the power plants raw, industrial essence remains palpable, even as it accommodates immersive media studios and a modern, 5,600-square-meter exhibition hall likened to Londons Tate Modern Turbine Hall. The intervention isnt a sharp contrast between old and new, Hartray notes. Its a dialogue. [Image: Garcés de Seta Bonet Arquitectes/Marvel] The architects leveraged the buildings robust concrete skeletona relic of its industrial pastas a sustainability asset. Barcelonas mild climate allows the thermal mass of the concrete to passively regulate temperatures, reducing reliance on mechanical systems. Spaces requiring precise climate control, such as recording studios and laboratories, are nested in a building within a building, insulated from external fluctuations, according to the studios. The rooftop will double as a public terrace and energy hub, with 4,500 square meters of solar panels generating renewable power. This dual function not only offsets the energy demands of lighting and HVAC systems but also creates a communal vantage point connecting Barcelona, Sant Adri de Bess, and Badalona. The rooftops role as both infrastructure and gathering space embodies our vision of sustainability as a social and environmental practice, Hartray says. [Image: Garcés de Seta Bonet Arquitectes/Marvel] From turbine hall to coastal balcony The projects most striking interventionthe transversal cuts that slice through the turbine hallemerged from a meticulous study of the buildings anatomy. Marvel and Garcés de Seta Bonet identified natural breaks in the long, warehouse-like structure, using these to carve openings that link the interior to the outdoors. These cuts create fluid transitions between the industrial hall and the surrounding landscape, stitching together the Barcelona-Badalona urban axis and the natural borders of sea and mountains. [Image: Garcés de Seta Bonet Arquitectes/Marvel] The north facades new balcony, overlooking the Badalona coastline, epitomizes this connectivity. Jordi Garcés, cofounder of Garcés de Seta Bonet Arquitectes, tells me via email that they have designed a proposal that plays with connections and knotstemporal, landscape, and territorial. One of the key features will be linking the city with the sea, where users and residents can share a large communal space. For the first time, there will be a balcony facing the city of Badalona, north of Barcelona. The architectural elements at different heights will offer new landscape perspectives, as if it were a land art piece. In this shared communal space, he says, residents and visitors alike can engage with the Mediterranean horizon. [Image: Garcés de Seta Bonet Arquitectes/Marvel] The building is the core of Catalunya Media City, which is a project that the regional government says will democratize access to technology and creativity. It claims that it will house educational programs for more than 2,500 students annually, including vocational training; research incubators partnering with universities and corporations; immersive installations and performances in a monumental hall with 56-foot-tall ceilings; and production studios, including an auditorium, soundstages, and UX labs.

Category: E-Commerce
 

2025-04-01 09:00:00| Fast Company

Ren Barrus was just an intern at Cotopaxi, an outdoor gear and apparel company, when he noticed piles of used backpacks and jackets sitting in boxes at the warehouse. The company was only 3 years oldstill a startupbut already, customers were eagerly using its 61-year warranty. One broken zipper and the brand would send a completely new backpack, no questions asked. It wasnt that consumers were gaming the system; they just expected durability.  Two years later, by then a team lead, Barrus launched a guerrilla repair program: When customers sent in their broken gear, hed drive it to his moms house in Utah where she would fix it up on her sewing machine, and ship it back. While no one at the company knew about it, this type of initiative was encouraged in Cotopaxis culture. Once he had a few success stories, he pitched it to leadership and they made it official in 2018.  That homegrown effort laid the foundation for Cotopaxis now fully developed circularity program. Today, the brand starts with sustainably sourced materials and extends the life cycle of products through Mas Vida, its resale platform that sells pre-loved gear. Although the brand still offers a lengthy warranty, repairsnot replacementsare now the first line of defense.  [Photo: Cotopaxi] Lifetime warranties, which have long served as a signal of quality, used to be the gold standard. But in an era of fast fashion, shifting consumer habits, and rising climate urgency, that promise doesnt carry the same weight. Some companies now use lifetime warranties more as a customer loyalty hack than a commitment to longevityoften because sending out a new product is cheaper than handling repairs or returns. While many customers love the convenience, others are growing tired of the waste. Reddit threads are full of users whove replaced an item multiple times, only to run into the same flaw again and again.  Brands like Cotopaxi are rethinking what it really means to stand behind a productand theyre betting that todays consumers want something more lasting, thoughtful, and adaptable.  From Policy to Practice Mattress company Saatva, which has been around for 15 years, is another example of a long-standing repair model. Through its Friends for Life warranty, the company replaces any defective mattress within the first two years, free of charge. After that, we instead encourage our customers to repair if there’s a damage or defect versus disposing of a perfectly fine mattress, says Rocco DiMilta, senior vice president of business operations. Of course, not every brand has the infrastructure to make this work. DiMilta explains that most bed-in-a-box mattress companies would struggle to manage returns and repairs through third-party services like FedEx or UPS, which can be prohibitively expensive. Saatva, by contrast, operates more than 150 distribution centers across the country, which makes localized logistics far more manageable.  Still, even Saatva asks customers to share in the cost. We ask the customer to understand that moving merchandise around isn’t cheap and that’s why they pay $149 for the transportation, DiMilta says.  [Photo: Saatva] While the in-house repair model works for Saatva and other brands, it also requires keeping spare parts in stock and having a team that can refurbish products. For highly technical repairs. Cotopaxi works with third-party partners: Sometimes, it’s neither desirable nor effective to try to build out your own programs. There are already amazing providers in this space, says Annie Agle, vice president of sustainability and impact at Cotopaxi. We have a really amazing technical repair partner called Rugged Thread.  Companies can also outsource the job by having a network of affiliated repair businesses around the country that carry the parts or materials needed to repair the brands products, says Anna Sáez de Tejada Cuenca, circularity researcher and assistant professor of operations, information, and technology at IESE Business School in Spain. This also reduces the carbon footprint, because a customer can drop by a local store instead of shipping a product back.  However, theres no one-size-fits-all model. Each company should consider what works best for their materials and product category. When repair isnt realistic, brands like Levis and Arcteryx have implemented buyback programsin which brands purchase the used product from a customer and keep the item in circulation through resale or material reuse. Designing for Longevity A repair program is only as good as the product it supports. Brands and manufacturers have to make things designed to last a long timedesigned to be repaired, says Sáez de Tejada Cuenca. A poorly made itemone with thin fabric or weak seamsmight fall apart before the zipper even has a chance to fail.  [Photo: Cotopaxi] Brands like Cotopaxi are using repair insights to inform future design choices. If we see the same repair happening over and over again on the same product, then that information goes back to design and development so that on the next iteration of that product we can implement changes, Agle says. Some companies are exploring modular designproducts built with interchangeable or replaceable partsto extend usable life even further. Running brand Nnormal, for example, created a shoe with replaceable midsoles, offering runners a more sustainable alternative to tossing the whole shoe once the cushioning is worn out. Fairphone takes a similar approach with its smartphones: Users can replace everything from the battery to the camera module with just a screwdriver. Its a stark contrast to the sealed, short-lifespan design of most mainstream electronicsand a glimpse at what a more circular tech industry could look like. Building Buy-In  Circularity programs work only if consumers understand and believe in them. We try to educate the consumer from the very first moment that they’re introduced to our brand, says DiMilta. We make sure that we explain that the high-quality materials can be refreshed rather than discarded, right? Customers’ expectations are not only lived up to, but they’re known ahead of time.  [Photo: Saatva] For both Cotopaxi and Saatva, sustainability is baked into the brand ethos. Theyre attracting many of their customers because of their earth-friendly policiesso many were already on board with these changes from the start. But some larger brands dont have that kind of credibility. With less of a sustainability track record, companies may face more frictionand more skepticism. Still, theyre the ones with the reach to drive real change. Big brands that already have the name should start taking the lead on these kinds of programs because the big impact is on the mainstream and the mass consumption, says Sáez de Tejada Cuenca. It’s a culture shift that needs to happen at the consumer and brand level at the same time.  Streamlining the Process  For consumers to actually choose the more sustainable option, it has to be easy. A lot of people want to do better for the planet but dont have the money, or time, or skills, says Riani Kenyon, consumer behavior analyst at Canvas8. If their favorite brand gives them the tools that they need, its kind of like handing it on a platter like, Ill make this easy for you. It allows people to bridge the intention-action gap when it comes to sustainability. This means eliminating as many logistical barriers as possible: prepaid shipping labels, home pickupsanything to make repair or resale as easy as throwing something away. If the experience of participating in these business models is as similar as possible to dropping something in your trash bin, more people will participate just naturally, Sáez de Tejada Cuenca says.  Saatva, which offers pickups, has found that when the repair process is simple and affordable, customers are often eager to take that route. Customers are more likely to opt for the repair rather than the replacement option because they know that they can get the product fixed at no additional cost other than the transportation, DiMilta says.  That kind of frictionless experience also builds trust and brand loyalty. Still, Sáez de Tejada Cuenca notes that getting the average consumer to buy in remains extremely difficult. Different consumers might need different reasonings to hop on board, she says. For some, its about environmental values and reducing waste. For others, it might resonate more if framed around durability, craftsmanship, or even Made in America pride. In todays polarized climate, brands may need to adapt messaging depending on their audience.  A New Mode of Ownership  For many consumers, a lifetime warranty no longer feels relevant. People are going from working in the office to going freelance to moving to a new country, Kenyon says. When people don’t even know what the next year is going to look like for them, they want offers that keep up with their changing lifestyles.  [Photo: Cotopaxi] Resale or rental opportunities are providing much needed flexibility for consumers who care about waste but dont necessarily want to commit to owning something forever. Increasingly, brands like Cotopaxi, Zara, and Ganni are bringing these offerings in-houselaunching their own resale and rental programs instead of relying on third-party platforms like ThredUp. Giving customers an easy, branded way to return, repair, or recirculate products builds more trustand keeps them coming back. All of this doesnt mean warranties should disappear. However, they need to be part of a broader, more thoughtful approach. We need to rethink how we produce and consume things, says Sáez de Tejada Cuenca. Do we want to make a profit out of large volumes and thin margins? Or do we want to sell much less volume and establish long-term engagement with the consumer?

Category: E-Commerce
 

2025-04-01 08:47:00| Fast Company

The psychological contract hasnt just shifted around where we work. It has shifted, and continues to shift, around the entire relationship between organizations and employees. That shift in expectations feels most dramatic when we look at Gen Z, the latest entrants to the workforce. More than 40% of Gen Z employees have refused a work assignment because of ethical concerns. Nearly four in 10 have turned down a job with a company that doesnt align with their values. In the workplace, they are driving the conversation around social justice, mental health, and work-life balance. More than 90% of workers say theyve been influenced by Gen Z on issues of meaning at work, and more than six in 10 say Gen Z has made them more likely to speak up when they dont approve of something at work. Career Stage vs. Generational Differences Some of the generational differences were experiencing are just career stage differences. While the Three Cs of meaningful workcommunity, contribution, and challengeare important for everyone, different people will value different sources of meaning more highly. In particular, those newer to the workforce tend to want opportunities to learn and grow. Jennifer Deal, who has studied generational changes at work for many years, says, When people talk about generations, what they do is they think about lumps of people cohorts that were born at a particular time, and that doesnt really have as much of an effect in the workplace as does life stage, career stage, and level in the organization. Young people want to be challenged. While you should focus on all Three Cs for everybody, you might want to put more weight on challenge for people who are new to the workforce and weigh things differently for people who are middle or later career. Other generational differences, however, represent a shift in employees expectations of organizations and their leaders. Arthur Brooks shares, Every year I teach Harvard MBA students about happiness and its unique relationship to leadership. These students are almost all destined for tremendous success as measured in worldly terms: money, prestige, and power. To most people in our society, this seems like a dream come true and the secret to happiness. Yet each year, when I speak to my MBA studentsboth in class and in private office hoursmany are concerned. Are they truly on the path to happiness because of their near-certain success? They talk to alumni who complain about workaholism, broken relationships, and trouble finding passion. This provokes a lot of anxiety about meaning. What Gen Z can teach In our consulting work, were frequently called in to help leaders navigate the divide between younger and older employees. We commonly hear things like, These kids just dont want to work. We find it more accurate to say, These kids dont want to work the way you did.  While younger employees of course have a lot to learn, we believe this generation also has some things to teach. As we move toward a new, better model of work, this rising cohort is challenging many long-held ideals and broken structures. They arent encumbered by the old system because they havent invested in it. Kahlil Shepard, a Gen Z worker, says, I want to do things that matter. I want to feel like Im constantly evolving. I want to work at a place where leaders are facilitating not just my growth broadly but also my ability to live out my values in the world. Leaders can, and should, challenge this cohort to temper their ideals with practical realities. At the same time, leaders have an opportunity to take their aspirations of a better model and help bring it to life. This requires leaders to unlearn some of the meaning-killing behaviors that are a part of the old model and adopt better ways of working. The future holds the promise of better work for all of us. We all want meaningful workwork that builds community, that contributes to others, and that challenges us to grow. As a leader, you have far more influence than you think in creating this meaning for others. Small moments of meaning can create ripples that reach our families, friends, and neighbors. The impact of these moments can extend far into the future. We believe that now and into the future every job can, and should, be meaningful with the help of a great leader. We believe that leader is you. What if all jobs were meaningful?  Imagine a world where every job is designed to be sustainable and fulfilling. Where jobs offer not just a paycheck but also a sense of contribution. Imagine work environments that prioritize relationships and connections over mere transactions. What if every employee was valued not as a temporary fix or a number on a balance sheet but as a crucial, long-term contributor to the organizations success? Imagine a world where earning a living did not come at the cost of living a meaningful life. How would this shift in work impact our organizations, our society, and our personal well-being? Making work meaningful is not an item to check off your to-do list. Its the critical lens through which you must view every decision, interaction, and task. Meaning is createdor destroyedin daily moments. Every conversation in which you truly listen, every piece of positive feedback you give, and every project you assign that encourages learning and growth dont just add upthey multiply. Excerpted from Meaningful Work: How to Ignite Passion and Performance in Every Employee. Copyright 2025 by Wes Adams and Tamara Myles. Available from PublicAffairs, an imprint of Hachette Book Group, Inc.

Category: E-Commerce
 

2025-04-01 07:50:00| Fast Company

Things are tough right now, with complexity and uncertainty in the world driving stress and worry. Youre probably trying to stay positive and muscle through. But theres an important difference between keeping appropriately optimistic and acting with toxic positivity. If youre faced with toxic positivity in yourself or others, its probably based on good intentions that have run amok. But it can actually create a negative spiral that can make things worse. Staying positive during trying times According to a survey from MyPerfectResume, people are reporting record levels of exhaustion, anxiety, and stress with 88% who said they were burned out. In addition, 32% of respondents reported they felt anxiety, including 30% who had headaches and 25% who had muscle pain related to their burnout, according to the data.  Attempting to stay optimistic is a reasonable response, but toxic positivity is what happens when that goes too far. It involves ignoring reality, suppressing negative emotions, and trying to be overly positive in every situation, regardless of reality. Those with toxic positivity may also try to impose their attitudes on othersto the annoyance of those around them. Toxic positivity has multiple negative effects. First, when people demonstrate toxic positivity, it can result in denying reality, and undermining their ability to respond constructively to negative situations. Second, an unwillingness to express real emotions can result in feeling isolated from others and can cause mental health challenges for the person expressing toxic positivity.  Third, when someone is acting with toxic positivity and denying others emotions, it creates barriers to forming a trusting relationship, because others may feel devalued. Fourth, when someone is perceived as inauthentic, others may question their honesty or integrityagain getting in the way of building relationships.   So, how can you be positive without embracing toxic behavior? There are some strategies that work. Be aware and be realistic You can avoid toxic positivity by staying aware of whats going onincluding the bad news or challenges that emerge. Repressing or avoiding difficulties or uncomfortable facts is a classic characteristic of toxic positivity. Avoid burying your head in the sand. Instead, seek information, stay in the know, and be aware. You dont have to overdo negative thinking or marinate in bad news, but you will want to keep your eyes open to real situations and circumstances. Its also important to be realistic. You dont need to overcorrect toxic positivity by catastrophizing or anticipating all the worst outcomes, but its constructive to be clear about whats going on and face up to the need for solutions. Put energy into responding to problems instead of investing energy in sealing them out. As youre working through disappointment or discouragement with yourself or others, also avoid using insincere positive statements or gimmicks. A study published in Psychological Science found that most people believe positive statements can help their mood and their self-esteem. But in the experiment, people who struggled with low self-esteem and who also repeated positive self-statements like, Im a loveable person, felt worse than they did before using the self-statement. The bottom line: Sometimes inauthentic or superficial solutions like hollow self-talk are worse than an honest assessment of whats difficult and an intention to deal with it. Encourage and empower yourself and others, but stop short of using superficial feel-good statements that get in the way of authenticity or action. Be empathetic At the same time youre aware of situations and realities, youll also need to stay in tune with people and be empathic toward them. Consider what theyre going through, ask questions, and listen to their points of view. By validating what people are going through and by being present with them in tough times, you can both support them and empower them to work through difficulties. This is helpful to them and it also builds the relationship, which is good for both of you. Also avoid imposing your attitudes on others. If youre naturally an optimistic person, thats fine, but avoid attempting to change others. Youll want to support them, but if you try to convince someone that everything is okay despite all theyre going through, youll just irritate them and drive a wedge in the relationship. Its okay to be optimistic While youre avoiding a toxic approach to positivity, you can be optimistic. Look to the future and be hopeful about itand take action to find solutions for the issues that are important to you. Optimism can lead to positive outcomes. In a study of over 70,000 people researchers from Boston University surveyed respondents about their optimism and compared it to their health data, over a 10 to 30 year period. They found that those who were more optimistic boosted their longevity by 11% to 15% and increased their chances of living to age 85 by 50%. These effects on longevity were in spite of participants age, education, diseases, or depressionand regardless of habits related to alcohol use, exercise, or diet. Researchers believe that optimism is so powerful because it may help people bounce back from stress and regulate emotions.  The difference between toxic positivity and healthy optimism is a matter of degree. If you deny reality, you may be tipping into toxic territory. But if you can be empathetic and avoid imposing your positivity on others, you reach a reasonable balance and connect more deeply with others.

Category: E-Commerce
 

2025-04-01 07:14:00| Fast Company

In the past week, I had “conversations” with two leaders who talked too much. They were good people with interesting stories to share. But they went on for far too long while I just sat and listened. Characteristically, they asked few questions and, when they did, didn’t seem to be interested in my responses. These two leaders were engaged but seemingly not curious or fully present. These encounters crystallized something I’ve observed repeatedly in my decades of executive coaching: A damaging leadership blind spot is the simple inability to stop talking. I call this a “leadership trap” because it ensnares otherwise effective executives in a paradox: The same verbal fluency that may have helped them rise through organizational ranks becomes a liability once they arrive in positions of authority. What got them noticed now gets in their way. The drivers of excessive talking As I reflected on these two leaders, I realized they reflected a pattern I’ve seen many times. Contrary to what many might assume, their excessive talking wasn’t rooted in narcissism or self-absorption. Instead, it flowed from more complex motivations they likely didn’t even recognize. The first executive, a fast-moving consumer goods leader, seemed driven by an underlying insecurity. Despite his considerable achievements, his need to recount every detail of his company’s growth story suggested he was still seeking validation. His monologues were attempts to prove his wortha verbal résumé delivered even when no one had questioned his credentials. The second leader, a newly promoted senior vice president in healthcare, displayed what I’ve come to recognize as “the silence phobia.” Whenever our conversation reached a natural pause, she would quickly fill the gap with another anecdote. This discomfort with silence is not uncommon among leaders, who often experience momentary quiet as a vacuum that must be filled. Why leaders often talk too much In my coaching practice, I’ve identified several other drivers that cause well-intentioned leaders to monopolize conversations: Some leaders talk excessively due to underdeveloped self-awareness. They genuinely don’t realize they’re dominating discussions. Without deliberate attention to their communication patterns, these leaders never notice the subtle signs of disengagement around themthe avoided eye contact, the phones checked under the table, the contributions that gradually diminish. Others feel intense pressure to appear intelligent and in control, especially those promoted based on technical prowess rather than leadership ability. They may dive into excessive detail, not realizing that their desire to impress often achieves the opposite effect, frustrating employees who prefer clear, concise direction. The organizational cost When leaders don’t create space for others’ voices, organizations pay a steep priceoften without realizing the source of their struggles. Both leaders I met last week lead sizable teams. I couldn’t help wondering how their communication styles were affecting their organizations. Were team members experiencing the same one-sided conversations? Were valuable insights going unshared because there was simply no space to offer them? This pattern creates what I think of as “conversational quicksand.” The more leaders talk, the less others contribute. The less others contribute, the more leaders feel compelled to fill the silence. Each interaction reinforces the dynamic, gradually pulling teams deeper into passivity. The business consequences extend beyond frustrating meetings. When employee engagement diminishes, team members feel their input is neither valued nor necessary. Innovation suffers as people become less inclined to voice their opinions, knowing they’ll struggle to find space in the conversation. Perhaps most damaging, leaders who talk too much paradoxically undermine their own influence. When someone speaks at length, their key messages get lost in the verbal deluge important signals drowning in noise. Team members start tuning out, missing crucial information as they struggle to maintain focus through lengthy monologues. In exit interviews, feeling “not listened to” consistently ranks among the top reasons talented people leave organizations. The efficiency of team operations also suffers, with long-winded explanations making meetings feel like endurance exercises rather than productive gatherings. Breaking the pattern One of the most difficult challenges in helping verbose leaders change their approach is that many don’t recognize the problem. The first step toward change is typically a wake-up callobjective feedback that makes the pattern impossible to ignore. A structured 360-degree feedback process often provides this necessary reality check. One leader I worked with was genuinely shocked when his feedback revealed that team members felt “steamrolled” in meetings. For leaders ready to address this challenge, I recommend a simple but powerful practice: the “talk time” journal. After each significant meeting, they estimate the percentage of time they spent talking. One executive I coached was stunned to discover he was talking 7080% of the time in meetings explicitly called to get input from his team. The “WAIT principle”asking oneself “Why Am I Talking?” before continuing to speakoffers another practical checkpoint. This simple internal question helps leaders assess whether their contribution adds value or merely takes up space. Today’s technology offers additional support. AI-driven meeting analytics tools can monitor speaking patterns, providing objective data on who speaks and for how longa communication fitness tracker where numbers tell the truth when perception might not. Many leaders benefit from enlisting a “communication buddy”someone they trust to provide honest feedback with subtle real-time cues during meetings when the leader begins to dominate. Perhaps the most powerful technique is practicing strategic silence. By consciously pausing after asking questions and resisting the urge to fill quiet moments, leaders create space for reflection and encourage more thoughtful contributions from others. An increase in influence After my encounters last week, I reflected on a leader I’d coached several years ago. He had initially displayed the same pattern of dominating conversations but had committed to changing his approach. After six months of deliberate practice, he had reduced his talking time from approximately 60% to 30% of team meetings. The results were transformativenot just more engaged employees but also better decisions, faster execution, and ultimately stronger business results. “I used to think leadership was about having all the answers,” he told me. “Now I understand it’s about asking the right questions.” This paradoxicalresultincreased influence through decreased talkingemerges consistently in my work with leaders. When they create space for others’ voices, they not only access more diverse thinking but also elevate the significance of their own contributions. The goal isn’t to make leaders talk less just for the sake of it. Instead, it’s about helping them become more effective communicators who create environments where every voice contributes to success. When leaders master this balance, their influence increases even as their word count decreases. As I left my meetings with those two leaders last week, I wished I could offer them this insight: Your greatest impact as a leader often comes not from what you say, but from what you enable others to say. Leadership communication isn’t about holding the floorit’s about creating the conditions for collective intelligence to flourish. The next time you find yourself dominating a discussion, ask yourself: Am I talking because it’s necessary, or simply because I can? Your leadership effectiveness may depend on your answer.

Category: E-Commerce
 

2025-03-31 23:05:00| Fast Company

The Fast Company Impact Council is an invitation-only membership community of leaders, experts, executives, and entrepreneurs who share their insights with our audience. Members pay annual dues for access to peer learning, thought leadership opportunities, events and more. Since ChatGPTs launch in 2022, it feels like artificial intelligence is finally going mainstream. From Fortune 500 board rooms to dinner tables, everyone is talking about AI, its applications, and its promise. With more than $500 billion flowing into AI infrastructure investments, many investors predict the AI wave is just gaining momentum. Those investors are right, AI still has a long way to go before it is truly ubiquitous. But more importantly, we have to tread carefully when we talk about AI going mainstream. The reality is that while many reading this article are already using AI in our daily lives, there are billions of people around the world who are a long way away from feeling AIs impacts and opportunities. So how do we truly change the world with AI? The opportunity isnt just about reach, but about the underlying data and infrastructure that will be needed to make AI a truly global technology revolution. Lessons from mobile phone adoption We can learn a lot about the promises and pitfalls of technology revolutions by looking to the past. Today, 70.5% of the worlds population uses a cellphone. Yet, its taken nearly 50 years for cellphones to gain worldwide adoption since the first mobile phone call was made in 1973 by Martin Cooper, a Motorola executive, using a prototype mobile phone. While mobile phone technology has improved significantly, with phones getting smaller and smarter over the years, the real power of mobile phones took hold with the cellular networks evolution. The 2G cellular network introduction in 2000 catapulted mobile phone usage forward and made it possible for companies like Apple to imagine the first iPhone, launched in 2007.  Without significant investment and expansion in global cellular networksthe foundational infrastructure required to bring cell phone technology to every corner of the worldits possible that cell phones would never have gained popularity or market share. Biases and blind spots So, what hurdle does AI need to overcome to truly become a global technology? While many investors are looking towards power and chipsthe critical GPUs that allow AI to performthey are missing a much more important foundation: data. Large language models (LLMs)the backbone of todays AIare only as good as the data they are trained on. Unfortunately, data often comes with built-in biases and blind spots. Consider for a moment that many of the most popular LLMs have been built by U.S. companies and are trained on large, publicly available datasets using online sources like literature, news, social media, and Wikipedia. While expansive, this data is inherently influenced by Western cultural norms, political ideologies, and historical viewpoints. This is a problem if the AI product is meant to be used globally. Its a simple truth: Online data tends to reflect wealthier, tech-savvy populations that represent a very small percentage of the world population. As a result, the LLMs powering the most exciting AI are only relevant and working for English-speaking users with regular internet access, but are failing to account for the experiences and realities of the global majority. The path forward One solution is stronger AI governanceimplementing policies and procedures that actively mitigate biases in AI models and the underlying data they depend on. This has become a growing focus for policymakers and industry leaders alike, aiming to make training data more inclusive and models more reflective of diverse perspectives. Auditing systems for algorithmic fairness is one way to address this. However, relying on a handful of AI companies to self-regulate has its limitations. Arriving at an industry standard consensus can be difficult, policy adoption can be slow, and enforcement is often inconsistent. We need a broader approach. Another way forward is for companies to take matters into their own hands by pairing the depth of their own proprietary datasets and domain expertise with the breadth and processing power of existing AI models. By making a commitment to their own data management, companies across industries and regions present a huge opportunity to help improve and expand available data sets. Leveraging new, alternative sources of customer data is core to my company Talas thesis on reaching true global scaleand has enabled Tala to efficiently implement AI in its financial infrastructure. A truly global revolution One thing is clear: AI is here to stay, and its pace of development will only accelerate. But if we do not address its biases and blind spots now, we risk leaving billions of people out of the equation. There is hope that the AI industryfrom incumbents to disruptorswill recognize the global opportunity to implement AI. Companies must take proactive steps by adopting forward-thinking AI governance, while also leveraging proprietary data to fill in the gaps of the first generation of LLMs. The opportunity starts with global data and infrastructure. We are early enough in the lifecycle of AI to make sure we are building products to revolutionize the entire world, not just parts of it. Shivani Siroya is founder and CEO of Tala.

Category: E-Commerce
 

2025-03-31 22:30:00| Fast Company

The Fast Company Impact Council is an invitation-only membership community of leaders, experts, executives, and entrepreneurs who share their insights with our audience. Members pay annual dues for access to peer learning, thought leadership opportunities, events and more. The economy is something of a rollercoaster and consumer behavior is shifting just as fast. From fluctuating costs to changing shopping habits, todays market represents a real opportunity to support transformation for brands. As trusted marketing partners, our role isnt to predict whats next but to help clients confidently navigate the complexity, adapt with agility, and stay closely attuned to what their customers need right now. The evolving climate requires media and marketing professionals to develop a deeper understanding of how macroeconomic forces directly impact their clients’ decision-making processes. For example, when tariffs increase for say, a tequila producer targeting the U.S. market, the ripple effects are immediate. Those costs must be accounted for, either through increased pricing, which affects consumer purchasing patterns, or adjusting allocations elsewhere, including ad and marketing budgets. It is imperative to maintain client-centricity. So how can we, as agency leaders, support clients during unpredictable economic times and show up as more strategic business partners? Stay informed Every business is dealing with unprecedented shifts in how people shop, plus inconsistency in the market and supply chain. Everything is moving faster, and agencies need to move with agility, forecasting marketing plans for clients in real time. Theres HUGE opportunity out there, but also high risks. Clients consistently tell us they value partners who adapt quickly to changing circumstances and who not only keep pace with the changing tides, but anticipate the shifts. Earlier this year, one of our retail clients faced potential sales losses when a major publication was ending print circulation in a key market. We responded with a proposal to shift advertising based on data insights that could potentially exceed the lost sales. The ability to respond to shifts in real time can provide a competitive edge in client service. Instead of resisting this uncertainty, embrace it. Stay informed and stay current in the newsready to adapt, innovate, and lead the conversation. While we cant control market fluctuations, we can control our response. Focus on human, not just machine While businesses race towards AI adoption and automation, its easy to get swept up in the speed and scale of technology. Its important to remember that while these tools offer insights and efficiency, they dont provide the creativity, intuition, and strategic thinking that only human connection and emotional intelligence can provide. At Havas, we show up with a mindful understanding of what our clients are going through on a day-to-day basis. The heart of our approach is a commitment to people-centricity. Professionals are seeking environments where they feel genuinely valued, where personal and professional growth are nurtured, and contributions recognized in meaningful ways. Creating a culture where employees feel heard, supported, and empowered is essential in this market. This same value extends to client partnerships; our strategy emphasizes human expertise and technological capabilities working in harmony. Technology and automation are a means to an end (not the end itself!). Clients want more diagnostic data tools and increased media data optimization so their reporting can be more accessible and actionable. However, these tools enhance but dont replace the creativity, intuition, and strategic thinking that forge meaningful connections. Our clients are real humans, looking at data points of real customers. This requires their agency partner to go beyond the numbers, partnering with real people at the helm to interpret customers needs with empathy and humility. As businesses face constant recalibration with every news alert, they need their partners to care about the things they care about. By gaining a deeper understanding of their unique challenges and daily nuances, we can offer better visualizations, data granularity, collaborative insights, and recommendations, ultimately turning numbers into stories, patterns into strategy, and clicks into brand affinity. Act in real time Speed is currency in today’s market. By staying informed and monitoring the market, youll be able to quickly recognize and respond to organic waves of market conversation. Success lies in agility. For one fashion client, this meant accelerating planning cycles from weeks to days to capitalize on a products viral moment, leading to increased budgets and stronger future campaigns. Because we spent the time building a trusted and collaborative partnership with this client, we understood their audiences, objectives, and goals. We established media and culture monitoring processes to better react in real time which allowed us to swiftly activate because of our shared understanding. Spot the trend and seize the momentum because in a world that moves fast, the brands that act in real time to consumers wants and needs gain consumer share. When wildfires hit Los Angeles earlier this year, the combination of global media attention, celebrity-driven social coverage, and AI-generated images of Hollywood in flames exacerbated the problem and led tourists to believe the cityand maybe even the statewas closed for business, sparking a wave of misinformation. For Visit California, a nonprofit 501(c) corporation with a mission to market the state as a premier travel destination, speed was essential to deliver a powerful message of hope, resilience, and community during the Oscars. We were able to produce a meaningful moment for our client in several weeks. Leveraging agency connections, the campaign coordinated a strategic integration with award season, providing an empowering message that California is open for business, rolling out the red carpet for visitors from around the world. Activating celebrity ambassadors, strategic media buys, and perfectly timed messaging helped negate misinformation and bolster the state’s tourism and the livelihoods of countless workers who depend on visitors. By staying informed about market conditions, not shying away from client pressures, demonstrating adaptability, and maintaining empathy, you can deliver better, stronger results for your clients. Tomorrows successful media agencies will embrace this and build meaningful partnerships that last longer than any economic turbulence. We only exist because our clients trust us. Understanding their business is our business and agile actions in times that are changing faster than ever before, is how we win together. Greg James is North America CEO of Havas Media Network.

Category: E-Commerce
 

2025-03-31 22:30:00| Fast Company

Erin McGuire spent years cultivating fruits and vegetables like onions, peppers and tomatoes as a scientist and later director of a lab at the University of California-Davis. She collaborated with hundreds of people to breed drought-resistant varieties, develop new ways to cool fresh produce and find ways to make more money for small farmers at home and overseas. Then the funding stopped. Her lab, and by extension many of its overseas partners, were backed financially by the United States Agency for International Development, which Trump’s administration has been dismantling for the past several weeks. Just before it was time to collect data that had been two years in the making, her team received a stop work order. She had to lay off her whole team. Soon she was laid off, too. Its really just been devastating, she said. I dont know how you come back from this. The U.S. needs more publicly funded research and development on agriculture to offset the effects of climate change, according to a paper out in Proceedings of the National Academy of Sciences this month. But instead the U.S. has been investing less. United States Department of Agriculture data shows that as of 2019, the U.S. spent about a third less on agricultural research than its peak in 2002, a difference of about $2 billion. The recent pauses and freezes to funding for research on climate change and international development are only adding to the drop. Its a serious issue for farmers who depend on new innovations to keep their businesses afloat, the next generation of scientists and eventually for consumers who buy food. If scientists have reliable backing, they can keep improving crop varieties to better withstand perilous weather conditions like droughts or floods, find new uses for existing crop species, figure out how to protect workers, develop new technology to aid in planting and harvesting or create more effective ways of fighting pests. They can also investigate agricultures potential role in fighting climate change. This is terrible news for the U.S. agricultural sector, said Cornell associate professor Ariel Ortiz-Bobea, the lead author of the paper. Trump administration hastens funding cuts As the Trump administration pauses and shutters research programs funded by the Environmental Protection Agency, USDA and other agencies, Ortiz-Bobea and other experts have seen field trials stopped, postdoctoral positions eliminated and a looming gap forming between the reality of climate change and the tools farmers have to deal with it. The EPA declined to comment, and the USDA and USAID did not respond to Associated Press queries. Ortiz-Bobea and his team quantified overall U.S. agricultural productivity, estimated how much it would be slowed by climate change in coming years and calculated how much money would need to be invested in research and development to counteract that slowdown. Think of it like riding a bike into a headwind, Ortiz-Bobea said. To maintain the same speed, you have to pedal harder; in this case, R&D can be that extra push. Some countries are heading that direction. China spends almost twice as much as the U.S. on agricultural research, and has increased its research investments by five times since 2000, wrote Omanjana Goswami, a scientist with the Food and Environment team at the Union of Concerned Scientists, in an email. Spending cutbacks have also shuttered agricultural research across almost all of the Feed the Future Innovation Labs, of which McGuire’s was one. Those 17 labs across 13 universities focused on food security, technical agriculture research, policy and various aspects of climate change. The stop-work orders at those labs not only disappointed researchers, but made useless much of their work. There are many, many millions of dollars of expenditure that will generate nothing now because the work couldnt be finished, said David Tschirley, a professor who had been directing another one of those programs, the Innovation Lab for Food Security Policy Research, Capacity and Influence at Michigan State University, since 2019. Finding new funding for agricultural research Some researchers hope that other sources of funding can fill the gaps: Thats where private sector could really step up, said Swati Hegde, a scientist in the Food, Land, and Water Program at the World Resources Institute. From an agricultural point of view, climate change is really scary, with larger and larger regions exposed to temperatures above healthy growing conditions for many crops, said Bill Anderson, CEO of Bayer, a multinational biotechnology and pharmaceutical company that invested nearly $3 billion in agricultural research and development last year. But private companies have their own constraints on R&D investment, and he said Bayer can’t invest as much as it would like in that area. I dont think that private industry can replicate” how federal funding typically supports early stage, speculative science, he said, because the economics don’t really work. He added that industry tends to be better suited to back ideas that have already been validated. Goswami, of the Union of Concerned Scientists, also expressed concerns that private research funding isn’t as trackable and transparent as public funding. And others said even sizeable investments from companies don’t give anywhere near enough money to match government funding. Researchers, farmers and consumers feel the fallout The full impact may not be apparent for many years, and the damage won’t easily be repaired. Experts think it will be a blow in other countries where climate change is already decimating yields, driving hunger and conflict. I really worry that if we dont really look at the global food situation, we will have a disaster, said David Zilberman, a professor at UC Berkeley who won a Wolf Prize in 2019 for his work on agriculture. But even domestically, experts say one thing is almost certain: this will mean even higher prices at the grocery store now and in the future. More people on the Earth, you need more productivity to prevent food prices going crazy, said Tom Hertel, a professor of agricultural economics at Purdue University. Even if nothing changes right away, he thinks 10 years from now, 20 years from now, our yield growth will surely be stunted by cuts to research on agricultural productivity. Many scientists said the wound isnt just professional but personal. People are very demoralized, especially younger researchers who dont have tenure and want to work on international food research, said Zilberman. Now those dreams are on hold for many. In carefully tended research plots, weeds begin to grow. Melina Walling, Associated Press The Associated Press climate and environmental coverage receives financial support from multiple private foundations. AP is solely responsible for all content. Find APs standards for working with philanthropies, a list of supporters and funded coverage areas at AP.org.

Category: E-Commerce
 

2025-03-31 22:00:00| Fast Company

When a couple decided to take their relationship further on the most recent season of Love Is Blind, the moment was soundtracked with a familiar song: Billie Eilishs Birds of a Feather. It wasnt a flash-in-the-pan musical surprise. The season was stacked with familiar needle drops  Miley Cyrus Wrecking Ball, Justin Biebers Holy, Ariana Grandes Into You, Selena Gomezs Lose You to Love Me a gesture away from the little-known, sometimes generic pop songs that used to meet the show’s most emotional moments. Show creator and Kinetic Content CEO Chris Coelen attributed the pivot to the show’s anniversary. We decided, in this Season 8, to coincide with our fifth anniversary, to really embrace popular music in a big way, he said. And so, we ended up using throughout the entire season and in every episode we used popular music cues. Love Is Blind isnt the only reality show that walks the line between what viewers have labeled real songs and unfamiliar music. Where does the unfamiliar music come from? Its not artificial intelligence, where nobody controls the copyright, says The Bachelor music supervisor Jody Friedman. Theres too much risk involved with using AI music in these projects. Excluding big-time pop records, the music used on television comes from a number of sources. It can be custom, original music by the shows composers. It can be licensed directly from artists, or from sync agents, production music libraries or a one stop, what supervisors call a company that has the rights to license both the master recording and the composition rights. Music supervisors might also turn to covers of well-known songs. On the most recent season of The Bachelor, Friedman used a cover of Phil Phillips Sea of Love, a classic 50s tune. Its more affordable to pay to license a cover than the original recording and creatively, its a modern take on an old song, he says. Love Island USA music supervisor Sara Torres also uses covers. That can bring in other listeners that may not necessarily be into pop, but if they hear the song in a different genre, it might pull them in, to go back and listen to the original version, she says. Music libraries companies that represent music catalogs for licensing purposes are key, too, because if a song is too expensive to license, a supervisor can instead find a song that evokes the feeling of BTS Butter without having to pay for it. The indie libraries, lets say, for TV, could be anywhere from $1,000-1,500 per needle drop use, says Friedman. Generally speaking, bigger commercial songs can range from $20,000 to upward of $100,000 depending on the use, he says. A history of using real songs on dating competition shows The use of instantly recognizable pop music differs from program to program. Love Is Blind has used popular music in the past, but sparingly. Coelen points out the use of Lee Ann Womacks I Hope You Dance in Bliss Poureetezadi and Zack Goytowskis story in Season 4. But the frequency of Top 40 hits in the most recent season is new. He says the benefit of using these songs, creatively, is that it elevates the experience, for the viewer: Emotions are so connected to certain pieces of music, and they can conjure up feelings that we relate to. Kinetic Content declined The Associated Press request to speak with the shows music supervisor, Jon Ernst. Love Island USA featured songs like Chappell Roans Kaleidoscope and Sabrina Carpenters Please Please Please in its most recent season. Executive producer James Barker points out that the original U.K. show has always used commercial music, and therefore the U.S. version has endeavored to do the same. The show is meant to feel like youre on vacation with your best friends. Of course, when youre on vacation, youre sharing music, he says. I think that translates into how we create the show. Torres agrees. She adds that the show typically uses more commercial music in the beginning of the season, and then again in the finale you want that big impact. Because the show has a quick turnaround time, with six episodes a week whatever happens in Fiji on Monday airs Tuesday in America, as Barker describes it the show team pre-clears over a thousand songs, just in case they work for a particular narrative moment. That means requests are sent out to publishers and labels ahead of time, but they’re not paid for until the tracks are selected. A show with more lead time, The Bachelor has long used commercial songs in its programming. This year’s season, the show’s 29th, had several memorable musical moments, including a Cardi B, Bad Bunny and J Balvin needle drop when I Like It played as the cast made their way to Madrid. This is my first season with The Bachelor, but historically theyve used Colbie Caillat, Boyz II Men, Backstreet Boys, lists Friedman. They used Billie Eilish last season. This season we used a David Guetta track, Dropkick Murphys for the episode in Boston. Theres a Karol G track. He adds The Bachelor does use a lot of recognizable pop songs, typically one or two per episode. Each episode does have a budget. So, while they may splurge on a pop song, the rest of the budget is spent on other music that comes at a lower cost, he says. So, will there be more real song drops in the future? For Love Is Blind, Coelen says simply: The answer is yes. Barker from Love Island USA agrees. Not only are you engaged with the characters, but the songs and artists that you care about listening to at home are being represented on television, he adds. Its just a bridge between us all. Maria Sherman, AP music writer

Category: E-Commerce
 

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